Sr Director, IT PMO

Dollar Tree • Chesapeake, VA • 1d ago

The Dollar Tree Information Technology group is seeking a Senior Leader to lead the technology Project Management office (PMO). This individual will enable Dollar Tree IT and business teams to steer technology portfolio / project outcomes based on the Business and Technology objectives.

This role is responsible for Portfolio Management, Vendor Management and for partnering closely with Finance and other IT teams, and Indirect Procurement functions to enable the Governance of the department. Additionally, this role is accountable for the management of the group's Transformation portfolio, for building a shared services high-performing project management team and a data-centric mindset. This role must be able to effectively communicate with all levels of management both within and outside of the IT department.

Principal Duties

Serve as Sr leader of the IT PMO and partner with delivery leaders across internal IT functions, Merchandising, Supply Chain, Store technology and back office technologies. Primary job duties include:

Lead the governance team made of the PMO and vendor management

Produce data and metrics to enable the CIO, Tech and Business Leaders to make decisions concerning business priorities, project lifecycle, spend, and resource allocation on projects

Inform and recommend actions regarding technology portfolio requests, progress, risks, and updates at monthly business governance meetings and quarterly with IT steering committee

Influence technology teams to align on short- and long-term priorities

Lead portfolio planning and budget needed for following year with technology leadership team

Align planning outcomes with technology strategic roadmap over next 3 years and influence any changes

Communicate at all levels of the organization on portfolio governance, and execution

Be accountable for compliance of department related to governance processes (monthly project updates, time tracking, project lifecycle, contracting process ....)

Be accountable for the successful management of the technology strategic roadmap

Introduce and promote new and modern ways of working and organize work such as services oriented and agile product management

Navigate complexity and supporting consistent transformation and change

Work in a highly collaborative environment and creating high-performing teams

Simplifying technology language and complexity to a broad audience

Connecting the dots on problems, bring a key eye for details and expert problem perception

Develop partnerships with the following key stakeholders

IT delivery leaders to ensure demand is properly vetted, approved and executed for success

IT steering committee, business sponsors and IT leaders for project approvals and updates

CIO to provide updates on transformation strategy, delivery and enable the CIO office with data

Dev and QA lead on best practices and resolving any roadblocks

Architecture and security teams on best practices and demand approvals

Business and IT resources on project change management and user training

Internal Audit to ensure project controls and SDLC processes are followed

IT Operations for standards, project transition and process improvement opportunities

Other job duties include but not limited to:

Coaching PMO team on best practices and methodologies

Drive standardization on all stages of project lifecycle

Continuously assess and re-evaluate standards, process and team structure for improvement

Define KPIs for the organization and individual projects to drive data insights

Develop dashboards and reports to enable IT and business with project data

Coach teams on project methodologies (e.g., Agile) fit for the organization

Drive quality of projects, user training and project change management

Maintain, manage and report on project financial budgets, actuals and forecasts.

Prepare project status reports and steering committee presentations

CIO to provide updates on transformation strategy, delivery and enable the CIO office with data

Dev and QA lead on best practices and resolving any roadblocks

Architecture and security teams on best practices and demand approvals

Business and IT resources on project change management and user training

Internal Audit to ensure project controls and SDLC processes are followed

IT Operations for standards, project transition and process improvement opportunities

Other job duties include but not limited to

Coaching PMO team on best practices and methodologies

Drive standardization on all stages of project lifecycle

Continuously assess and re-evaluate standards, process and team structure for improvement

Define KPIs for the organization and individual projects to drive data insights

Develop dashboards and reports to enable IT and business with project data

Coach teams on project methodologies (e.g., Agile) fit for the organization

Drive quality of projects, user training and project change management

Maintain, manage and report on project financial budgets, actuals and forecasts.

Prepare project status reports and steering committee presentations

Minimum Qualifications

Retail experience a plus

12+ years' experience in areas of technology project management

8+ years leading technology project management teams

Experience managing simultaneous and complex technology projects

Experience managing the work of external / offshore vendors

Experience managing multiple simultaneous projects

Strong interpersonal, excellent verbal and written communication skills

Strong facilitation skills

Team player with excellent collaboration skills

High attention to detail

Self-starter with sense of urgency

Enjoys fast paced environments

Ability to summarize complex information and concepts and clearly communicate up to Senior Management

Exposure to Project Management and related KPIs as well as Organization metrics measurement like OKRs

Strong PowerPoint, Excel skills required, including the ability to create executive summaries, visualize complex data, and communicate historical trends

Team leadership and management

Desired Qualifications

Bachelors in business, computer science, MIS or other four-year related degree

Experience with SharePoint, ServiceNow modules and PowerBI capabilities

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