Why SoftwareOne?
Why SoftwareOne?
For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.
What you should know about us:
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareOne successful.
Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond every day. Our culture is unique, and I believe that having the right people and empowering them to succeed, is the absolute key to our success. -Patrick Winter, Founder.
What we expect from our employees:
Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world-class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a remarkably high degree of Integrity and are simply not interested in politics. Our leaders operate with a high level of Discipline but are able to work at Speed manage change in a global economy.
The role
Job Summary
As part of the Global Marketing organization, the Marketing Development Representative (MDR) is a key extension of SoftwareOne's marketing and sales teams; responsible for converting marketing qualified leads into sales opportunities and generating new and high-quality client prospects and pipeline. MDRs will leverage email, social and phone calls to schedule meetings, answer questions and learn more about what is vital to their prospect so they can facilitate a smooth handoff into the appropriate sales team .
Role and Responsibilities
Respond to prospective leads from marketing-generated activities and campaigns
Work with prospects to understand their key business challenges
Convert prospects into potential customers via telephone and email initiatives
Research companies of diverse sizes and verticals and identify key contacts; perform account intelligence as needed.
Proactively generate new, high-quality sales qualified prospects
Meet all key performance metrics and goals on a weekly and monthly and quarterly basis (including but not limited to; Outreach Tasks, Emails, Phone calls, following internal processes)
Manage the Outreach (Sales Tool) and CRM databases,
Understand SoftwareOne's portfolio of solutions and services and the buying process.
Analyze data and understand what actions could lead to better results, provide recommendations based on the insights you gain.
Provide a valuable feedback loop between marketing and sales based on your interactions with leads. You will share insights about lead quality, customer preferences, pain points, and objections.
Success Criteria
KPIs; Lead Response Time, Number of Qualified Leads passed to Sales (Meetings Booked), Conversion rates on Marketing leads
Organizational Alignment
This role is part of the team that bridges the gap between marketing-qualified leads (MQLs) and Sales Qualified Opportunities (SQOs) by following up on marketing-generated leads. In turn, developing sales pipeline both influenced and directly attributed to marketing.
This role reports to Global Director of Lead Management, Sales Activation & Intelligence
What we offer
Generous pay with bonus structure
Independent environment without a lot of red tape where you are empowered to make decisions
Substantial benefits package that includes:
Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions
Additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
401k program with employer matching 50% up to the first 10% of employee's contributions
Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
Access to EAP and concierge services
Pre-paid legal at no cost
Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
Employee stock purchase plan
Learning and development opportunities galore
Tuition reimbursement
And much more!
Specific to Milwaukee-based office employees: company-paid parking
Winning culture, inclusive environment, and friendly people all over the world
A remote-friendly organization, with colleagues working remotely either part or full-time
As a culture-first organization, being together is how we learn and grow. We come together in-person for at least 3 days for collaboration, support, and to have some fun. Where there is no physical location, we give all our employees an equal cultural experience through a remote setting.
What we need to see from you
What you offer
Qualifications:
Previous experience (1-2 years) in sales, marketing or customer service. An equivalent combination of education and experience will be considered.
You are proficient with the Microsoft Office suite of applications (Word, Excel, PowerPoint, etc.)
Proficiency in using CRM and/or other sales tools is preferred.
You have an internal motivation and drive to succeed in a goal-driven position
You are willing to learn in a fast-paced sales environment
You possess the ability to embrace feedback and hold yourself accountable
You show an eagerness to learn technology basics and apply them to business situations
You are self-assured, curious, not afraid to pick up the phone and reach out to a cold contact
You are a hard worker with a strong sense of urgency
You are a team player and FUN to work with!
Strong communication skills via phone and email
Proven, creative problem-solving approach and strong analytical skills
Strong desire and ability to move up within a sales organization
Join our team and play a vital role in supporting our partner marketing initiatives. Apply today to contribute to the success of our partner relationships and help drive business growth through effective partner marketing!
The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.
Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.
Target compensation for this role will be $80K ( mix of base salary and bonus). Actual offers may be higher or lower than this range and will be determined based on a variety of factors, including (but not limited to) candidates' qualifications, experience, education, and work location.
We are not able to consider candidates residing in the state of Hawaii currently.
Job Function
Marketing & Channel
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
