As a Sr Customer Marketing Specialist here at Honeywell, you will be accountable for developing and executing customer marketing strategies that align with business objectives. You will work closely with cross-functional teams, including sales and product management, to understand customer needs and develop targeted campaigns. Your expertise in analyzing market trends and customer data will enable you to identify growth opportunities and provide insights for improvement.
You will work out of our Richardson, TX or Houston, TX or Charlotte, NC locations on a Hybrid work schedule.
Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
Additionally, you will play a guiding role by guiding and mentoring junior team members, fostering a culture of innovation and excellence. In this role, you will impact the company by driving customer engagement and loyalty through strategic marketing initiatives. Your contributions will be felt through increased customer satisfaction, loyalty, and the achievement of business goals.
KEY RESPONSIBILITIES
Develop and execute customer marketing strategies to drive customer engagement and loyalty
Work with cross-functional teams, including sales and product management, to understand customer needs and develop targeted marketing campaigns
Analyze market trends and customer data to identify growth opportunities and provide insights for improvement
Guide the development and execution of marketing programs, including email campaigns, social media promotions, and customer events
Monitor and report on the effectiveness of marketing campaigns, providing insights and recommendations for improvement
Manage the customer journey, ensuring a seamless and personalized experience across all touchpoints
Utilize marketing automation tools and CRM systems to optimize campaign performance and track customer interactions
Provide guidance to junior team members, fostering a culture of innovation and excellence
Set clear goals and objectives for the team, monitoring progress and providing coaching and feedback for development
Stay up-to-date with industry trends and best practices in customer marketing, bringing innovative ideas to drive continuous improvement
Manage relationships with external vendors and agencies, ensuring deliverables are met on time and within budget
Work with creative services to develop compelling marketing collateral and assets
BENEFITS OF WORKING FOR HONEYWELL
Benefits - Medical, Vision, Dental, Mental Health
Paid Vacation
401k Plan/Retirement Benefits (as per regional policy)
Career Growth
Professional Development
YOU MUST HAVE
Minimum of 6+ years of experience in customer marketing or related roles, with a proven track record of developing and executing successful marketing strategies
WE VALUE
Bachelor's degree in marketing, Business, or a related field
Master's degree in marketing or business administration (preferred)
Strong analytical mindset with the ability to interpret data and make data-driven choices
Excellent communication and people-oriented skills, with the ability to build relationships and effectively convey ideas
Experience with marketing automation tools and CRM systems
Teamwork and collaboration, as we believe that the best results are achieved through collective effort
Innovative and creative thinking, as we encourage new ideas and approaches to drive continuous improvement
Eagerness to learn and adapt to new technologies, as we strive to stay at the forefront of industry advancements
Passion for marketing and staying up to date with industry trends
THE BUSINESS UNIT
Honeywell Industrial Automation (IA) is a strategic business group (SBG) within Honeywell that focuses on providing innovative solutions for industrial automation and control. IA offers a wide range of products and services that help customers optimize their operations, improve productivity, and enhance safety. Within IA, the Honeywell Safety and Productivity Solutions (HSS) strategic business unit (SBU) specializes in providing solutions that enhance workplace safety and productivity. HSS offers a comprehensive portfolio of products and technologies, including personal protective equipment, gas detection systems, barcode scanners, and workflow solutions. The SBU is dedicated to delivering cutting-edge solutions that enable businesses to operate more efficiently and safely.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (https://www.honeywell.com/us/en)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
