Care Advocate II or III, DOE - R-5886_4-4185

Cambia Health • Coeur D Alene, ID • 6d ago

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2395448 Care Advocate II or III, DOE

Work from home within Oregon, Washington, Idaho or Utah

Build a career with purpose. Join our

Cause

**to create a person-focused and economically sustainable health care system.

Who We Are Looking For:**

Every day, Cambia\'s dedicated team of Care Advocates are living our mission to make health care easier and lives better. As a member of the Nursing/Behavioral Health Advocates team, the Care Advocate participates in the coordinated approach to care management for members. This role provides outreach as part of specific Maternity Care initiatives or as an ongoing part of a care management team.

The position works with members to achieve their personal health outcomes by removing barriers and providing support and education. The Care Advocate encourages engagement in health-related activities and programs and provides appropriate referrals to internal or external services and resources - all in service of making our members\' health journeys easier.

Do you have a passion for serving others and learning new things? Then this role may be the perfect fit.

What You Bring to Cambia:

Qualifications:

The Care Advocate II would have an Associate\'s degree or clinical certification such as a CNA or Medical Assistant, and 5 years of health-related experience including at least 2 years of Care Advocate or similar experience, or an equivalent combination of education and experience.

The Care Advocate III would have an Associate\'s or Bachelor\'s degree and clinical certification as a Drug & Alcohol Counselor, a Mental Health Certified Counselor or Advisor or LPN, and 8 years of health-related experience with at least 2 years\' experience providing direct patient care or an equivalent combination of education and experience.

Skills and Attributes:

Strong communication skills with the ability to effectively interact

with a wide variety of individuals on highly sensitive topics.

Strong customer service skills including active listening, patience,

and compassion, all while maintaining confidentiality.

General organization, data entry and administrative skills.

Proven track record of successfully handling multiple tasks and

prioritizing workload.

General digital literacy (including use of Microsoft Office,

Outlook, Internet search).

Basic knowledge of medical terminology and familiarity with topics

such as specific disease and lifestyle topics and related resources.

Can work independently, prioritize work, meet deadlines, and achieve

operational standards.

Ability to research and problem-solve in a creative manner.

Ability to identify when it is appropriate to refer to others.

Knowledge of health-related topics and a general understanding of

clinical services programs such as Utilization Management, Care Management and Disease Management. This is typically demonstrated by at least 2 years of successful Care Advocate experience and ability to handle a wide range of member issues or interventions.

Proven ability to actively engage and motivate others to take action

regarding their health.

Proven ability to work in a team environment and actively

participate in team success.

Ability to understand clinical documentation such as hospital

discharge plans or clinical progress notes to make appropriate care management referrals.

Demonstrated ability to be proactive such as taking on additional

projects to further develop skills.

What You Will Do at Cambia:

Connects with members identified for the Regence Pregnancy Program

via outbound phone calls or emails.

Applies motivational interviewing and behavioral change principles

to encourage engagement in health-related activities and programs.

Educates members by providing the tools and information they need to

participate in nationally recognized preventive screenings, discharge, and treatment plans.

Works with a Care Manager to assure that member needs are met

through identification and referral to appropriate resources, including referrals to licensed clinical staff (as appropriate).

Uses the applicable care management platform to appropriately record

and track member interactions.

Initiates outbound telephone calls to members who are hospitalized

or utilizing the emergency room to provide assistance.

Provides members with support, reassurance, and education to improve

the member\'s ability to make informed healthcare decisions, navigate care options, and to take actions in order to improve well-being and prevent/minimize disease.

May assist with activities in support of the Clinical Services Team,

including but not limited to program communications and training.

Identifies areas in need of improvement in all aspects of the

program, and provides recommendations for solutions.

Work Envir

Similar Jobs

Electrical Engineer

Actalent • Post Falls, ID • 2d ago

IT & Engineering

Job Title: Electrical EngineerJob Description We are seeking a dedicated Electrical Engineer to join our dynamic team. The role involves contributing to development projects within both local and global technical enginee...

2d ago

Go to Apply

Graveyard Janitorial Supervisor - CdA Resort

Coeur d'Alene Resort • Coeur D Alene, ID • 4d ago

Retail & Hospitality

Now Hiring: Lakeview Terrace Janitor at Coeur d'Alene Resort Be the premier Janitor ensuring our Lakeview Terrace is clean and safe for all events and gatherings. About Coeur d'Alene Resort: Our resort prides itself on i...

4d ago

Go to Apply

Customer Service Manager

All Ways Caring Homecare • Coeur D Alene, ID • 4d ago

Management & Administrative

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2394743 What you will do: Customer Service Managers play a key role in providing individualized care that suit...

4d ago

Go to Apply

AP Specialist/Bookkeeper

Robert Half • Post Falls, ID • 5d ago

Finance & Accounting

Description Robert Half is currently seeking a skilled and detail-oriented Bookkeeper to support a thriving manufacturing company located in Post Falls, Idaho. This opportunity offers a dynamic work environment, working...

5d ago

Go to Apply

Construction Laborer

Aerotek • Post Falls, ID • 6d ago

Trucking & Construction

Aerotek is hiring Construction Laborers for an excavation company in Post Falls. What you will be doing... Assist with site prep and dirt work for commercial and residential new construction projects Use a shovel to help...

6d ago

Go to Apply

Integrated Care Management Nurse or Clinician - R-5917_2-4185

Cambia Health • Coeur D Alene, ID • 6d ago

Hospital & Medical

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2395436 Integrated Care Management Nurse or Clinician Work from home within Oregon, Washington, Idaho, or Utah...

6d ago

Go to Apply

Business Operations Specialist II - R-5860_2-4185

Cambia Health • Coeur D Alene, ID • 1w ago

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2395434 **Risk Adjustment: Business Operations Specialist II Work from Home within Oregon, Washington, Idaho o...

1w ago

Go to Apply

Restaurant General Manager

Coeur d'Alene Resort • Coeur D Alene, ID • 1w ago

Retail & Hospitality

Job Title: Restaurant General Manager Location: Coeur d'Alene Resort The Coeur d'Alene Resort is looking for a driven and experienced Restaurant General Manager. This role is ideal for someone who leads from the floor, b...

1w ago

Go to Apply

Warehouse Worker

Aerotek • Post Falls, ID • 1w ago

Manufacturing & Warehouse

Aerotek is hiring Warehouse Workers for a manufacturing company in Post Falls! Job Duties: Will be assisting with shipping and receiving of products. Job duties include unloading and loading trucks, sorting inventory, st...

1w ago

Go to Apply

Deli Production Team Member

Pilot Company • Post Falls, ID • 1w ago

Retail & Hospitality

Company Description Pay Rates Starting between: $13.85 - $19.63 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.