Job Summary

Meeting and greeting the Guest

Checking the Guest in and out of the hotel

Working with several computer systems/data processing

Handling cash, check, and credit card transactions, post non-cash transactions

Making room reservations

Answering and transferring in-coming and in-house calls

Posting and setting Guest folios

Communicating Guest's needs

Help maintain overall cleanliness of the Front desk and Reservation areas

Majority of your time will be spent on your feet

Positive, energetic and helpful attitude toward fellow employees and Guests

Assisting other departments when needed

Completing all Hagadone Hospitality and Best Western Standards and Training

COMPENSATION & BENEFITS OPPORTUNITIES

Work Perks:

Employee meal program

FREE parking

Medical, Dental, Vision & Life Insurance, Flexible Reimbursement Plan:

Full Time Employees are offered these benefits first of the month following 60 days of employment

Must maintain a minimum of 30 hours per week or more.

Variable hour team members could be eligible 12 months after their date of hire, with supervisor approval, so long as they have averaged 30+ hours per week throughout their first year.

401K Plan:

Team members are eligible to participate at the age of 21 or greater and at the 1st of the month following 60 days of employment.

2% match with a 4% contribution from the team member.

PTO:

6 months gets 7 PTO days - 728 hours (average 28 hours per week)

1 year gets 10 PTO days - 1,456 hours (average 28 hours per week)

2-4 years gets 15 PTO days - 1,456 hours (average 28 hours per week)

5+ years gets 20 PTO days - 1,200 hours (average 23 hours per week)

Holiday Pay:

Hourly team members who work on Thanksgiving and Christmas will be paid their wage at time and a half.

Employee Discounts:

Team members enjoy 10-25% off at our beautiful Spa, 20% off at Hagadone Restaurants and Lounges (includes immediate family members and 2 friends), Free daily cruises (team member only, upon availability), discounted room rates, discounted golf rates and a 19% discount at Verizon Wireless, just to name a few!

Coeur d'Alene Resort

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