Job Summary

The Pro Shop Assistant is responsible for assisting in the daily operations of the golf course including tee times, product knowledge, POS system, merchandising, and respectfully / innovatively serving guests to provide a first-class experience.

Essential Functions

Be a great Teammate

Must bring positive energy to work with our guests in the pro shop through the check-in and retail process

Assist in management of the tee sheet

Assist in tournament operations, billing, merchandising, scoring, enforcing policies, and servicing phone calls

Assist in weekly events

Assist in interdepartmental communications

Responsible for day-to-day Pro Shop operations and guest experience.

Selling and inventory monitoring

Maintain an attractive golf shop and work to achieve merchandising profitability with superior service

Merchandise returns

Receiving new product, pricing and displaying new product on the floor

Efficient in time management and tasks

Knowledge of POS systems

Maintain a thorough understanding of golf operations

Job Requirements

High school degree or equivalent education experience

Must be 16 years of age

Able to work independently and with a team

Able to physically stand, bend, squat, and able to lift up-to 50 pounds

Experience using POS system

Understand golf operations

Medical, Dental, Vision & Life Insurance, Flexible Reimbursement Plan:

Full-time employees are offered these benefits first of the month following 60 days of employment

Must maintain a minimum of 30 hours per week or more.

Variable-hour team members could be eligible 12 months after their date of hire, with supervisor approval, so long as they have averaged 30+ hours per week throughout their first year.

401K Plan:

Team members are eligible to participate at the age of 21 or greater and at the 1st of the month following 60 days of employment.

2% match with a 4% contribution from the team member.

PTO:

6 months gets 7 PTO days - 728 hours (average 28 hours per week)

1 year gets 10 PTO days - 1,456 hours (average 28 hours per week)

2-4 years gets 15 PTO days - 1,456 hours (average 28 hours per week)

5+ years gets 20 PTO days - 1,200 hours (average 23 hours per week)

Holiday Pay:

Hourly team members who work on Thanksgiving and Christmas will be paid their wage at time and a half.

Employee Discounts:

Team members enjoy 10-25% off at our beautiful Spa, 20% off at Hagadone Restaurants and Lounges (includes immediate family members and 2 friends), Free daily cruises (team member only, upon availability), discounted room rates, discounted golf rates, just to name a few!

Coeur d'Alene Resort

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