Benefits Coordinator

Ingham County Human Resources • Lansing, MI • 2w ago

Description

Under the general supervision of the Human Resources Director, this position will primarily assist the Benefits Administrator by performing recordkeeping, maintaining files, processing changes to benefits, and creating, maintaining and updating databases. Answers general questions from employees by providing benefits information, creates a variety of reports and assists with open enrollment and employee educational presentations. This position may also assist the Benefits/Leave Analyst by performing record keeping and maintenance and updating of files and databases as a secondary responsibility. This position will also assist the HR Employee Data Analyst with various duties.

Essential Functions

Provides primary support to the Benefits Administrator by performing record keeping, assisting with open enrollment, maintaining files, and processing changes to benefits.

Provides ancillary support to the Benefits/Leave Analyst by performing record keeping, and maintaining files as needed.

Assists the HR Employee Data Analyst with various tasks, such as; data entry into MUNIS and keeps updated records of employees.

Assists Benefits Administrator with monthly Health Care Coalition meetings, keeps list of members, creates and sends monthly invite to include agenda and documents, keeps minutes and disperses to members.

Facilitates new hire orientation, creates electronic link for attendance, sends notice to unions, conducts several facets of orientation.

Researches collective bargaining agreements as they relate to benefits administration.

Works with Ingham county retirees to process healthcare reimbursement, ensures retirees are enrolled accurately for benefits, assists retirees with questions and complete life insurance requests to ensure timely payout of benefits to beneficiary.

Creates and updates databases such as those related to benefits and leaves of absences to assist the Benefits Administrator and Benefits/Leave Analyst.

Assists in creating reports related to benefits and leaves of absences as required for reporting.

Provides general customer service to members of the public and Ingham County employees by answering questions, and directing calls and visitors to appropriate personnel.

Facilitates and provides information during employee training sessions regarding benefits and open enrollment.

Answers frequently asked questions related to employee benefits, and processes related to pursue ADA Reasonable Accommodation, FMLA and other leaves of absences.

Maintains the integrity and confidentiality of human resource related information, files and records, including but not limited to personally identifiable information and personal health information.

Ability to meet deadlines in a timely manner, change focus on projects as needed and multitask.

Ability to travel to various locations across Ingham County for meeting.

Dependability and regular attendance is required.

Ability to handle stressful situations on an occasional basis while providing excellent customer service.

Creates employee master for all new hires in the payroll system. Initiates the new hire orientation process. Responds to questions regarding salaries, retirement benefits, and forms.

Other Functions:

Performs other duties as assigned.

Must adhere to departmental standards in regard to confidentiality and other privacy issues.

(An employee in this position may be called upon to do any or all of the above tasks. These examples do not include all of the tasks which the employee may be expected to perform.)

Employment Qualifications

Education: Associate'

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