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Sr. Operations Management Manager (Minneapolis)

CBRE • Minneapolis, MN • 7h ago

Job ID

221995

Posted

27-May-2025

Service line

GWS Segment

Role @type

Full-time

Areas of Interest

Building Management, Facilities Management, Project Management

Location(s)

Minneapolis - Minnesota - United States of America

About the Role:

As a CBRE Operations Management Sr Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a large region or high-profile client.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies.

What You'll Do:

Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

Prepare complex reports for revenue, expenses, and other business metrics. Improve financial performance by making recommendations based on reporting data. Direct the monthly forecasting process for assigned clients or regions.

Verify all clients and team follow compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.

Identify the approach to data clean-up when issues are identified.

Partner with national teams and departments to identify and implement organizational "standard processes.

Develop and implement training programs, business processes, and system training programs.

Approve all communications of policies, procedures, and initiatives prior to distribution.

Apply a broad knowledge of the business, own subject area, and how own subject area integrates with others to achieve team and departmental objectives.

Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.

Identify and solve technical and operational problems of complexity.

Understand and recognize the broader impact across the department.

Improve and change existing methods, processes, and standards within the job subject area.

What You'll Need:

Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

Leadership skills to motivate the team to achieve broad operational targets with impacts on own job subject area, multiple job subject areas, and department.

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Extensive organizational skills and an advanced inquisitive approach.

Why CBRE?

At CBRE, we admire creativity, innovation, and partnership, and we offer endless opportunities for growth. We are a direct hire company that provides everything from competitive pay, Health, Dental, Vision, Pet Insurance, and 401k Match programs.

Disclaimer

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors todeterminecompensation, including a candidate's education, training, and experience.Themaximum salary for theSr. OpsMgmtManager position is $155,000annually.The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.The application window isanticipatedto close on "May31, 2025" and may be extended as needed. Or to express interest in similar roles, visit CBRE.com/careers.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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