Administrative Assistant/Scheduler

Green Power Energy • Durham, CT • 21h ago

The Administrative Assistant/Scheduler at our Durham, CT office will report directly to Green Power Energy's Office Manager. The Administrative Assistant/Scheduler will be responsible for scheduling all Solar Site Surveys as well as completing a range of administrative tasks, such as completing solar applications and following up the status of projects with local municipalities .

Responsibilities:

Check and handle the correspondence of emails in a timely manner

Answer all incoming calls and transfer calls to colleagues accordingly

Communicate with our customers via phone and email in a professional manner

Provide data entry support and maintain the company's CRM daily

Schedule site surveys the same day as jobs are sold

Order Eagleview reports and update calendar events when onsite measurements are needed

Assign Site Capture templates to survey techs

Check in surveys as they have been completed

Follow up with surveyors on aging files to be uploaded

Apply for zoning and town permits and mail checks for permit fees

Order office supplies and equipment

Send customer documents using Docusign envelopes

Fill out HOA applications

Assist the Office Manager with all tasks assigned

Update customers on the progress of their applications

Follow up with local municipalities on the status of applications and utility releases

Assist with training other employees as needed

Requirements

Excellent organizational skills

Outstanding verbal and written communication skills

Advanced proficiency in Microsoft Office and/or Google Suite (Excel, PowerPoint, Word)

Must be motivated and ready to work in a fast paced environment

Comfortable with taking instructions and following tasks to completion

Ability to work independently, manage multiple tasks and projects

Ability to work within a team environment and provide back-up support to other Project Coordinators and Managers as needed

Maturity to handle confidential issues and communicate effectively with team members and Senior Executives

Handle customer concerns with care and a positive attitude

In office, 40-hour work week, Monday through Friday 8:30am-5pm

Benefits

W-2 Employee

Retirement Plan (401k)

Paid Time Off (Vacation, Sick & Public Holidays)

Health Care Plan (Medical, Dental & Vision)

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