Senior Business Systems Analyst

OEC Group • Cerritos, CA • 2d ago

We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.

Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices.

Our employees recognize the impact we make in the global supply chain through staying on top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.

As a Senior Business Systems Analyst, you will collect, analyze, and interpret large sets of data to provide valuable insights and support data-driven decision-making within the organization. You will collaborate with cross-functional teams to understand business requirements and align data analysis efforts with organizational goals. You will be responsible for translating complex data into understandable and actionable information, enabling stakeholders to make informed business decisions.

Requirements:

3-7 years of experience in IT project management, product delivery, or a similar business analytics role.

Working knowledge or experience with the following:

Project Management: (Agile/SCRUM, PMP, etc.)

Data visualization tools: Tableau, Power BI (preferred), Qlik

Data manipulation, analysis, and visualization using tools: SQL, Python, R

Statistical techniques and concepts: regression analysis, hypothesis testing, data mining, machine learning algorithms and predictive modeling techniques

Understanding of data warehousing architecture and data pipeline development process

Experience with IT service management (ITIL: service request, incident, change, asset/configuration item, knowledge management) preferred.

Excellent written and verbal communication skills, with the ability to effectively present complex information to non-technical stakeholders.

Bilingual in English and Mandarin is a plus but not required.

Responsibilities:

Business Requirements Gathering

Collaborate with stakeholders to understand business objectives and requirements.

Conduct interviews and workshops to elicit and document business needs.

Translate business requirements into data analysis plans and strategies.

Business Process Analysis

Analyze existing business processes and workflows to identify areas for improvement.

Conduct gap analyses to identify opportunities for increased efficiency and effectiveness.

Make recommendations for process enhancements and optimization.

Data Collection and Processing

Gather and consolidate data from various sources, ensuring data accuracy and integrity.

Develop and implement data collection systems and strategies

Clean and preprocess data to remove inconsistencies and errors

Support global data warehousing operation and contribute to data pipeline development process

Data Analysis and Interpretation

Perform in-depth analysis using statistical techniques and tools

Identify patterns, trends, and relationships in complex data sets

Present findings and insights in a clear and concise manner to non-technical stakeholders

Reporting and Visualization

Create reports and visualizations to communicate data-driven insights effectively

Develop dashboards and data visualizations using tools such as Tableau, Power BI, or Excel

Monitor key performance indicators (KPIs) and provide regular updates to relevant teams

Data Modeling and Forecasting

Build and maintain predictive models using statistical and machine learning algorithms

Conduct forecasting and trend analysis to support strategic planning and resource allocation

Evaluate model performance and make recommendations for improvement

Data Quality and Governance

Ensure data quality and integrity by implementing data governance practices

Identify data quality issues and collaborate with relevant teams to resolve them

Establish and maintain data documentation and standardization processes

Collaboration and Communication

Collaborate with cross-functional teams to understand data requirements and provide analytical support

Communicate effectively with stakeholders to understand their needs and deliver actionable insights

Bridge the gap between technical and non-technical teams by translating technical concepts into business terms

Stay up to date with industry trends and best practices in business and data analysis

Salary:

$110,000 - $150,000/year based on education and experience level.

Benefits:

Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group

10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time.

Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.

401K retirement plan with 3% company match.

Discounted pet insurance - woof! woof! meow!

Annual performance bonus and mid-year reviews for salary increases.

Education:

Bachelors in business analytic, computer science, information technology, or a related field

OEC Group is an Equal Opportunity Employer

Go to Apply

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