JOB REQUIREMENTS: The Aging and Disability Resource Center (ADRC) of
Iowa County is seeking a knowledgeable and compassionate Benefit
Specialist to support adults with disabilities (ages 1859) and older
adults (ages 60+) in navigating public and private benefit programs.
This position will lead all Social Security disability application work
for the office and serve as the primary point of contact for
benefit-related inquiries. The Benefit Specialist will also triage
incoming calls, provide basic information to older adults, and offer
in-depth assistance to adults with disabilities on programs such as
Medicaid, Medicare, Social Security, and related overpayment issues.
Duties include offering information, counseling, and assistance related
to eligibility for private and public programs such as insurance,
Medicare, Social Security, Medicaid, and other financial and consumer
concerns, as well as marketing and outreach. The population served
includes adults with disabilities and individuals over the age of 60,
with a primary focus on adults with disabilities. Experience with Social
Security Disability, Medicare, Medicaid, and other public benefit
programs is preferred. -Comply with the reporting requirements of all
funding sources: SHIP, MIPPA, SAMS, ADRC of Southwest Wisconsin.
-Maintain strict client confidentiality. -Advise and counsel persons and
their families regarding eligibility rules and application procedures
for private and government benefits; provides information and
suggestions by personal meetings and through phone communications;
assesses needs of individuals and records actions taken and contact made
to ensure progress is made with each consumer. -Provide education and
advocacy on Medicare Part A, B, D; Medicaid and consumer rights.
-Represent persons as an advocate in adverse decisions made by
administrative agencies in regard to public benefits; represent persons
in any appeals process in the event of a negative action; screens calls
for legal counseling and lawyer referral services; provides accurate and
timely information in accordance with accepted practices and procedures.
-Develops and updates distributed materials which serve as tools of
information and program promotion; reads related materials in an effort
to maintain current knowledge of developing and changes in benefit
programs, legislation, policies and procedures. -Develop and maintain a
high level of expertise in private and public benefit programs, health
care, financing, housing, consumer concerns, community services and
resource options. -Interview and complete intake for clients in all
settings to obtain relevant data, review documents, and identify or
address client\'s needs or requests. -Consult and collaboratively work
with program attorney to ensure client\'s interests are advanced. -Work
independently of direct local or attorney supervision; manage dual
supervision complexities. -Participate in ongoing training, maintaining
contemporary knowledge to ensure compliance with federal and state
regulations. -Prepare articles for the Aging & Disability Resource
Center monthly newsletter and the local newspaper. -Ability to clearly
articulate complex benefits, rules and regulations in terms that are
easily understood. -Maintain accurate records and program reporting
requirements. -Coordinate, recruit, and maintain volunteers to assist
with different areas of programming. -Use telephone skills and
motivational interviewing techniques, such as active listening, to
communicate by phone, in person and in writing. -Participate in
marketing and outreach activities and to provide community presentations
with regard to agency resources and services as assigned by manager.
-Participate in program development activities. -Arrange work schedule
as necessary or directed to meet the program and customer service needs,
including meeting with customers and/or their families evenings,
weekends or holidays, as needed; -Participate in state, regional, and
local staff meetings and training activities, as well as combined
activities with the ADRC of Southwest Wisconsin. -Perform other duties
as needed or assigned to support the mission of the Aging & Disability
Resource Center (including but not limited to organizing and
facilitating support groups and prevention programming). -Represent the
ADRC of Southwest Wisconsin to the community at large through
professional interaction, clinical consultation, public speaking, media
presentations, and participation in community advisory groups as
requested. -Comply with applicable federal and state laws,
administrative rules ** OTHER EXPERIENCE AND QUALIFICATIONS:
Bachelor of Arts or Science degree (preferably in a health or human
services related field) or a license to practice as a registered nurse
in Wisconsin pursuant to s.441.06 Stats, and the equivalent of at least
one year of full-time experience in a health or human service field,
working with one or more of the client populations served by the Aging
and Disability Resource Center (elderly or adults with physical or
developmental/intellectual disabilities). Qualifying work experience may
be paid or unpaid and may include internships, field placements and
volunteer work. Preference for professional knowledge of public
benefits, entitlements, insurance rules, and consumer issues, and/or
paralegal experience. Position will require limited travel during the
day. ** APPLICATION INSTRUCTIONS: Apply Online:
https://iowacountywi.tylerportico.com/tess/citizen/jobs/job-list/ Other:
Detailed job description with a more detailed list of qualifications and
required employment application is available at the Iowa County web site
a twww.iowacounty.org or available at the Iowa County Employee Relations
Office., at 222 N. Iowa St., Dodgeville, WI53533 or call (608)
935-0374.First review of applications will occur on Monday, June 30,
Applications will be accepted until position is filled. EOE
