Back to Jobs search

Customer Service Representative

Enterprise Mobility • Gulf Shores, AL • 1w ago

Overview

CUSTOMER SERVICE EXPERIENCE REPRESENTATIVE

Full time opportunity at the Gulf Shores Regional Airport

1155 Commerce Drive

Gulf Shores, AL

This position pays up to $23.60 / hour ($16.60 / hour plus monthly bonus opportunities) based on performance.

Benefits Eligible!

National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This position pays up to $23.60 / hour ($16.60 / hour plus monthly bonus opportunities)

We offer:

Paid time off

Employee discount

Retirement savings plan including 401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

The schedule for this position is:

Wednesday, Thursday, Saturday, Sunday 12pm-9pm

Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top workplaces. Enterprise Mobility is the largest and fastest-growing privately owned automotive rental and leasing company in North America.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees

Responsibilities

Meet and greet customers in a professional, friendly, and timely manner

Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

Place outgoing calls for callback management, and miscellaneous calls as assigned

Assist to assess condition of rental upon return

Notify Management of any known customer problems

Notify Management of any known vehicle problems and any required vehicle maintenance

Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years old

High School Diploma or G.E.D. required

Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support

Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)

Candidates with more than 1 excessive speeding violation (defined as 26 or more miles per hour over the posted speed limit) on their driving record within the last 3 years will be disqualified from consideration

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futures

The schedule for this position is:

Wednesday, Thursday, Saturday, Sunday 12pm-9pm

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

Similar Jobs

Sr. Operations Manager

RTX Corporation • Foley, AL • 1w ago

Management & Administrative

Date Posted: 2025-06-23 Country: United States of America Location: HAL02: Aerostructures-Foley 1300 West Fern Ave, Foley, AL, 36535 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Require...

1w ago

Go to Apply

Sales and Service Technician

Bridgestone Americas • Foley, AL • 1w ago

Management & Administrative

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete A...

1w ago

Go to Apply

Customer Account Manager

RTX Corporation • Foley, AL • 3w ago

Management & Administrative

Date Posted: 2025-06-03 Country: United States of America Location: HAL11: Aerostructures-AL Srv Ctr 111 Airport Drive , Foley, AL, 36535 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Re...

3w ago

Go to Apply

LVN LPN

Diversicare Healthcare Services & Diversicare Ther • Foley, AL • 1w ago

Hospital & Medical

Overview At Diversicare, we value our nursing team members and provide opportunities for growth and career advancement. At Diversicare, we prioritize the growth and development of our valued nursing team members. Our Nur...

1w ago

Go to Apply

Electrical Assembler I

Collins Aerospace • Foley, AL • 1w ago

IT & Engineering

Date Posted: 2025-06-18 Country: United States of America Location: HAL02: Aerostructures-Foley 1300 West Fern Ave, Foley, AL, 36535 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Require...

1w ago

Go to Apply

Electrical Assembler I

RTX Corporation • Foley, AL • 1w ago

IT & Engineering

1w ago

Go to Apply

Part Time Sales - Entry Level Position

AutoZone, Inc. • Gulf Shores, AL • 1w ago

Sales & Marketing

Join AutoZone's Rising Star program, designed to welcome new talent into our organization. This entry-level position is ideal for candidates seeking their first job. We offer a supportive work environment where you can d...

1w ago

Go to Apply

OPERATIONS ASSISTANT MANAGER IN TRAINING

Dollar Tree • Foley, AL • 2w ago

Retail & Hospitality

Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and...

2w ago

Go to Apply

Medical Assistant - Residency

Community Health Systems • Gulf Shores, AL • 2w ago

Hospital & Medical

Job Summary The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facili...

2w ago

Go to Apply

Sr. Consumer Loan Specialist - Sales Customer Service (Part-Time)

Republic Finance, LLC • Foley, AL • 2w ago

Finance & Accounting

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! This position earns a...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.