IT Network Analyst I

First Interstate BancSystem • Billings, MT • 3w ago

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.This position can be located in Bend, OR, Boise, ID, Omaha, NE, Sioux Falls, SD and our Great West Center in Billings, MT.What's Important to YouWe know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.Generous Paid Time Off (PTO) in addition to paid federal holidays.Child Care Assistance Program for eligible dependent(s).Exercise reimbursement program for employees.The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.SUMMARYThis position will act as a primary customer interface for Enterprise Unified Communications systems at First Interstate BancSystems. This position will be responsible for centralized administration, remote administration, troubleshooting, and centralized scheduling of Unified Communication platforms, services, and events. Examples of UC voice, video, and collaboration systems currently include Avaya, Polycom, Skype, Cisco, Webex, Pexip, Cloud Services, and 3rd party audio conferencing. The position will require cross functional and professional coordination with IT infrastructure teams, IT application teams, and direct users.ESSENTIAL DUTIES & RESPONSIBILITIES including the following; other duties may be assigned.Central and remote administration of enterprise UC systems.Central and remote troubleshooting of enterprise UC systems.Central and remote maintenance and upgrade of enterprise UC systems.Scheduling, coordination, and support of point-to-point and point-to-multipoint UC events.Fulfill customer requests for UC service needs. This includes end user devices and peripherals.Documents, tracks, and monitors problems to ensure timely resolution to client issues.Assists with specific client projects, as required.FIB Client Contact Service SupportWork closely with all areas of FIB support, including servers, desktop, network and help desk personnel to ensure all UC systems are running/performing properly.Required to stay abreast of technology needs and regulations of all software and hardware used by FIB.Documents procedures and guidelines.May be required to work after hours to accomplish work tasks.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEBachelor's degree from four-year College or University and/or a minimum of three years' experience in Information Technology or Information Systems. Industry certifications will be considered including but not limited to: ACIS, ACSS, A+, CCENT, CCNA, CCNP, CVEKNOWLEDGE, SKILLS & ABILITIESWorking knowledge or ability to learn PBX enterprise administration.Working knowledge or ability to learn Unified Communication Systems. Voice, video, data, collaboration.Working knowledge of enterprise networking (TCP/IP), and Internet technology fundamentals.Ability to schedule, negotiate, plan, and support UC events with

Similar Jobs

Customer Service Representative/Sales

Aerotek • Billings, MT • 2h ago

Management & Administrative

Job Title: Customer Service Representative/Sales Job Description In this role, you will reach out to prospective clients, set up meetings to address current and future sales needs, and manage existing accounts to foster...

2h ago

Go to Apply

FINANCE SPECIALIST

Employment Source • Billings, MT • 2h ago

Finance & Accounting

Employment Source is looking for a FINANCE SPECIALIST to work (Full Time) in Billings. We are looking for a financial/pricing analyst to oversee customer pricingJOB DETAILS: Maintain customer discount matrices for 35 bra...

2h ago

Go to Apply

Warehouse Cleaner

ABM Industries • Billings, MT • 2h ago

Manufacturing & Warehouse

Overview Job Summary Details: The Cleaner provides the cleaning and upkeep of an assigned area. Pay is $18.00hr. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based o...

2h ago

Go to Apply

Administrative Assistant to the Associate Dean for Clinical Education

Rocky Vista University • Billings, MT • 2h ago

Hospital & Medical

Location, Job Title, Benefits Rocky Vista University in Billings, MT has an opening for an Administrative Assistant to the Associate Dean of Clinical Education (Full-Time) To be considered for this position applicants sh...

2h ago

Go to Apply

Mid-Level Electrical Engineer - Renewable Transmission Interconnections

POWER Engineers • Billings, MT • 3h ago

IT & Engineering

Mid-Level Electrical Engineer - Renewable Transmission Interconnections Location Rocky Mountain Secondary Locations Z - None Job Code 18429 of openings 1 Apply Now ( https://phh.tbe.taleo.net/phh04/ats/careers/v2/applyRe...

3h ago

Go to Apply

Part Time Sales - Entry Level Position

AutoZone, Inc. • Billings, MT • 1d ago

Sales & Marketing

Join AutoZone's Rising Star program, designed to welcome new talent into our organization. This entry-level position is ideal for candidates seeking their first job. We offer a supportive work environment where you can d...

1d ago

Go to Apply

Part Time Sales - Entry Level Position

AutoZone, Inc. • Billings, MT • 1d ago

Sales & Marketing

1d ago

Go to Apply

Engineer I/II

CITY OF BILLINGS • Billings, MT • 3d ago

IT & Engineering

Wage: Salary reflects Step 1 and Step 7 of a 7-step pay scale. Salary at hiring will be dependent upon the applicant's education, experience, and training. Engineer I - $72,694.54 - $97,427.62 per year Engineer II - $83,...

3d ago

Go to Apply

Traveling Electronic Security Systems Technician

Evergreen Fire and Security • Billings, MT • 3d ago

Retail & Hospitality

Who We Are Evergreen Fire and Security (EFS) is a recognized leader in the life safety and security solutions industry. We are entrusted by the Federal Government and commercial customers to protect lives, critical infra...

3d ago

Go to Apply

Maintenance Tech II

YELLOWSTONE COUNTY • Billings, MT • 3d ago

Retail & Hospitality

Performs a variety of skilled construction trade and manual tasks for the maintenance and repair of public buildings, grounds, equipment and related systems; does related work as required Examples of Duties: Performs pre...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.