Medical Screener - Reception Technician (Customer Service)

CSL Plasma • Corpus Christi, TX • 14h ago

The Opportunity

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

You will report to the Assistant Center Manager.

The Role

In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels.

Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that all donor questions are answered timely, accurately and professionally.

May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.

May answer the telephone and answer callers question or transfer call to appropriate staff member.

Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.

Alerts Group Leader or Supervisor of donor flow issues.

Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

Understand the policies and procedures associated with hyper immune programs at the center if applicable.9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in all actions.

Maintain confidentiality of all personnel, donor and center information.

May be cross-trained in other areas to meet the needs of the business.

Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

Perform other job-related duties as assigned.

Your skills and experience

Education

High school diploma or equivalent required

Experience

Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience

Will perform basic math calculations

Working Conditions

Understand, remember and apply oral and/or written instructions

Understand and follow basic instructions and guidelines

Must be able to see and speak with customers and observe equipment operation.

Occasionally perform tasks while standing and walking up to 100% of time

Reach, bend, kneel and have high level of manual dexterity

Occasionally be required to lift and carry up to 25 pounds

Fast-paced environment with frequent interruptions

Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens

Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

Required to work overtime and extended hours to support center operational needs

Our Benefits

For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL (https://www.csl.com/careers/inclusion-and-belonging) .

Do work that matters at CSL Plasma!

R-255544

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

Similar Jobs

Certified Pharmacy Technician

Walgreens • Corpus Christi, TX • 6d ago

Hospital & Medical

Job Description: In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department dut...

6d ago

Go to Apply

Nurse Educator ER

HCA Healthcare • Corpus Christi, TX • 4w ago

Hospital & Medical

Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Nurse...

4w ago

Go to Apply

Customer Service Representative - Corpus Christi, Tx

R&G Bait • Corpus Christi, TX • 14h ago

Management & Administrative

Duties: Cashier Customer Service Skills Be able to handle live and dead bait Be able to lift 50 pounds Requirements: Mature Self-Starter Fishing experience a plus

14h ago

Go to Apply

Customer Service - Donor Support Technician

CSL Plasma • Corpus Christi, TX • 14h ago

Management & Administrative

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis machine for the pheresis proc...

14h ago

Go to Apply

Maintenance Shop Laborer

Republic Services • Corpus Christi, TX • 14h ago

Retail & Hospitality

POSITION SUMMARY: A Laborer is responsible for safely and efficiently performing general labor duties at a hauling company, transfer station, recycling center or landfill. Responsibilities may include such things as yard...

14h ago

Go to Apply

Warehouse Laborer - Corpus Christi, Tx

CC File Pro • Corpus Christi, TX • 14h ago

Manufacturing & Warehouse

Job Description Join our team and become a vital part of our dynamic and fast-paced work environment. We are seeking motivated individuals who are ready to take on the challenge of supporting our operations through the e...

14h ago

Go to Apply

Automotive Lead Technician

BRIDGESTONE RETAIL OPERATIONS, LLC • Corpus Christi, TX • 14h ago

IT & Engineering

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer c...

14h ago

Go to Apply

Automotive Senior Technician

BRIDGESTONE RETAIL OPERATIONS, LLC • Corpus Christi, TX • 14h ago

IT & Engineering

The Senior Technician position requires your talent and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer car...

14h ago

Go to Apply

Day Custodian (Flour Bluff)

FLOUR BLUFF ISD • Corpus Christi, TX • 14h ago

Job ID:[4932886 Application Deadline: Posted[until filled ]{#ApplicationDeadline-value tabindex="0"}]{#jobId-value tabindex="0"} Starting Date: Immediately Job Description {#job-description tabindex="0"} ::: {tabindex="0...

14h ago

Go to Apply

Automotive Lead Technician

BRIDGESTONE RETAIL OPERATIONS, LLC • Corpus Christi, TX • 14h ago

IT & Engineering

14h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.