Credit & Collections Manager

Robert Half • Branchville, NJ • 3d ago

Description

Remote role available! Our client in Sussex, NJ is seeking a Collections/Billing Manager on a contract basis. This role oversees the status and aging of direct and agency-billed balances, manages relationships with third-party collection vendors, and minimizes bad debt write-offs. The Collections/Billing Manager will a lead team in handling Direct Bill, Agency Bill, Cash, and External Collections, ensuring compliance with SLAs and approving exceptions to standard processes. The Collections/Billing Manager will also manage external partnerships, including collection agencies, attorneys, and payment vendors, ensuring effective recoveries and cost management. In addition, the and Collections/Billing Manager will review financial variances, such as past-due balances and charge-offs, compared to targets, creating actionable plans for improvement. Other responsibilities include overseeing complaints, ensuring compliance with regulations, and managing cost center budgets.

If you are interested in applying for Collections/Billing Manager, please contact Gillian Klypka at Robert Half Management Resources, gillian.klypka@roberthalf

Requirements - Proven experience in credit and collections management, preferably within the insurance sector.

Strong understanding of accounts receivable processes, billing functions, and cash applications.

Proficiency in accounting software systems and customer relationship management (CRM) tools.

Demonstrated ability to manage third-party vendor relationships effectively, including collection agencies and attorneys.

Solid financial analysis skills with the ability to track and address variances in performance metrics.

Knowledge of regulatory compliance requirements related to insurance receivables and collections.

Excellent leadership and team management skills, with a focus on coaching and development.

Strong communication and negotiation abilities, particularly in legal and financial matters.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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