Business Insurance Account Manager - R_288344-6153

MMC • Orland Park, IL • 2d ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12781839 Account Manager

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn\'t happen overnight. It\'s a result of hard work by extraordinary people. More than 11,000 of the industry\'s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at Horton, a Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world\'s leading professional services firm, Marsh McLennan (NYSE: MMC).

What You Do

Account Manager

Coordinate the servicing of a book of business with all internal and

external stakeholders, demonstrating an advanced level of knowledge of all commercial lines of insurance

Monitor and address aged accounts receivable with clients

Communicate and develop relationships with clients to ensure their

satisfaction with services provided. Escalate complaints and concerns to appropriate stakeholders

Visit clients as necessary to review policies, audits, loss run

analyses and experience mods/projections. Oversee service commitments to ensure compliance by colleagues

Collect renewal information from clients as needed

Coordinate value added services provided by Horton to clients

Manage carrier relationships on behalf of clients to ensure the

accurate and timely issuance of policies and endorsements as agreed upon

Review Policy Insight final document and request any necessary

changes and or endorsements. Prepare policy documents and other documents, such as client commitment (CSRV) Bound coverages document, summary of insurance for delivery to clients as per client deliverable procedures.

Verify, dispute and process audit endorsements in a timely manner.

Perform detailed audit reviews and present to clients

Audit and update agency management systems to ensure all required

entries are made and documentation is created and correctly filed in accordance with established timetables, naming conventions and procedures

Act as back up for other Client Managers

Mentor and assist in employee development of team members

Manage surplus lines and other special procedures to ensure

compliance with state regulations.

Other duties as assigned

Your Education and Experience

Required

Property and Casualty license must be obtained within 75 days of New

Hire Onboarding.

Commitment to advancing your insurance knowledge via training and

obtaining approved industry designation

At least five years of similar experience

Must have strong commercial lines technical knowledge

Must understand all forms of coverage and risk alternatives

Highly proficient with Microsoft Word and Excel

Applied Systems agency management experience preferred

Extremely organized

Sense of urgency and works well under pressure

Analytical and technical orientation

Strong attention to detail and follow through

Self-confident

Ability to communicate well

The employee is responsible for adherence to the stated expectations

of the E&O Plus Quality Management Program

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We\'ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional andpersonal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

https://www.instagram.com/lifeatmma/

https://www.facebook.com/LifeatMMA

https://twitter.com/marsh_mma

https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

MMC

Go to Apply

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