Income Control Clerk

Empire City Casino by MGM Resorts • Yonkers, NY • 4h ago

As an Income Control Clerk, you will ensure all gaming-related documents are accurately scanned, indexed, and organized in the system for audit and accounting purposes. You'll work with sensitive materials, and it's essential to maintain confidentiality while delivering excellent service to internal customers and guests. You'll be part of a dynamic team and have the chance to work alongside professionals in the gaming industry, supporting compliance, reporting, and operational processes. This is a hands-on role with opportunities to build valuable experience in accounting, auditing, and compliance procedures in a fast-paced, regulated environment.

THE DAY-TO-DAY: Performs the scan process to ensure the successful day-to-day operation of each Gaming Compliance, Audit and Accounting process for all gaming operations. Sorts and prepares documents for scanning by removing staples, paperclips and rubber bands and unfolding, straightening and combining forms as needed. Indexes each employee record document in the Perceptive scanning system, which includes, but is not limited to: verify that images are correct, legible and accounted for. Responsible for organization and filing of documents to be scanned. Promote, develop and maintain effective communication, interaction, and excellent relationship with internal customers, including ensuring their requirements are identified and consistently met. Perform retained tasks as defined by Management, including but not limited to, Meter Reading, maintenance of keys, Iron Mountain and other duties as assigned to ensure effective reporting, operations and compliance with gaming regulations. To promote an effective relationship between the department, the business unit, other corporate departments and to ensure effective operational processes. Promotes and maintains a professional, friendly, prompt, accurate, and courteous atmosphere while providing the highest level of service to all guests by exhibiting S.H.O.W. Service Basic Standards, including smiling, greeting, and making eye contact, while staying alert to their needs. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Performs other job-related duties as assigned

THE IDEAL CANDIDATE: Must be 18 years or older and able to obtain proper licensure in accordance with New York State Gaming Commission requirements. Has a high school diploma, GED, or equivalent. Is proficient in Microsoft Office. Has prior relevant administrative finance experience.

THE PERKS & BENEFITS: Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs. A supportive and collaborative work environment. Comprehensive health, dental, and vision insurance. Retirement savings plan with company match. Wellness incentive programs to help you stay healthy physically and mentally. Companywide discounts on hotel, entertainment, shopping, and food & beverage. Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond. Complimentary meal in our employee dining room, where you can savor a variety of delicious and healthy options throughout the day. Free on-site parking, making your commute hassle-free and convenient.

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