Administrative Patient Coordinator - Lake Success, NY

UnitedHealth Group • Lake Success, NY • 6d ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Administrative Patient Coordinator is responsible for the administrative intake of patients includes managing incoming calls, managing requests for specialty services from providers/patients, providing information on available provider services and transferring patients as appropriate to clinical staff. Successful candidates are efficient, productive and thorough. This is an entry level role and training will be provided.

This position is full - time (37.5 hours / week) Monday - Friday during our normal business hours between 11:00 AM to 7:00 PM, EST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 3 Delaware Drive Lake Success, NY.

We offer 2 weeks of on-the-job training. The hours of the training will be aligned with your schedule.

Primary Responsibilities:

Perform outbound calls to existing patients to schedule appointments for follow up care.

Update patient's chart to reflect current demographics, insurance eligibility, communication preferences, etc.

Partners with patients to ensure they have registered with online patient portal .

Build provider schedule to ensure patient has optimized access.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED

Must be 18 years old OR older

Ability to work onsite; 3 Delaware Drive, Lake Success, NY

Ability to work our normal business hours of 11:00 AM to 7:00 PM, EST. Occasional overtime may be required.

The hourly range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

RPO #RED

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