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Coordinator, Inside Sales

ENVISION DALLAS • Farmers Branch, TX • 6d ago

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Working at Envision means having a job thats more than just a way to make money. It's a job that makes a difference.

We offer team members:

Careers with purpose

Teamwork environment

Amazing 401K Retirement Plan

Envision Paid Life Insurance

Medical, Dental, Vision, FSA Plans

10 Paid Holidays

PTO and Vacation

Tuition Reimbursement

POSITION SUMMARY

The Inside Sales Coordinator serves as a vital link between the sales team, clients, and internal departments to ensure seamless sales operations and exceptional customer service. This role involves managing sales inquiries, coordinating with customers, and supporting the sales team to achieve revenue and growth objectives.

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE

Sales Support

Handle inbound sales inquiries via phone, email, and online platforms, providing accurate product and service information.

Prepare and send quotations, proposals, and sales agreements.

Coordinate with the sales team to qualify leads and ensure timely follow-ups.

Track sales orders, ensuring accuracy and timely delivery to clients.

Maintain and update customer records in CRM systems.

Customer Relationship Management

Build and maintain strong relationships with new and existing clients.

Address customer inquiries, resolve complaints, and provide after-sales support.

Identify customer needs and recommend appropriate products or services.

Coordination and Reporting

Collaborate with logistics, finance, and operations teams to ensure smooth order processing and fulfillment.

Monitor and report on sales performance metrics, including pipeline activity, sales trends, and customer feedback.

Assist in the preparation of sales forecasts and budgets.

Administrative Tasks

Schedule and organize meetings, presentations, and training sessions for the sales team.

Ensure all sales documentation and files are up-to-date and compliant with company policies.

Support marketing campaigns by coordinating leads and tracking campaign performance.

Flexibility to perform other job duties as assigned.

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