Customer Service Representative

Suburban Propane • Brighton, MI • 1w ago

Overview

We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.

Responsibilities

Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities

Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service

Present a professional, confident and enthusiastic image to develop trusting relationships with all customers

Provide high levels of customer account management by properly setting up and maintaining account information and data

Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities

Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing

Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies

May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs

Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:

Medical, dental, and vision (eligibility after just 30 days of employment)

Paid time off that increases with tenure

A 401(k) with company match and immediate vesting

A new employee training program and many opportunities for continued learning and career development

Disability and life insurance

Employee recognition program

Generous tuition assistance program

Propane discounts, and more!

For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/ .

Qualifications

Minimum of 3 years of experience in a customer service role

Minimum of a High School diploma or GED preferred

Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports

Ability to multi-task and prioritize assignments in a team environment

As part of our pre-employment hiring process, background checks and drug screens are performed.

Applications will be accepted until the position is filled.

Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com .

It's an amazing time to become a part of our team as we expand our national footprint and

make strides toward a sustainable, clean energy future!

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/

Suburban Propane will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Email to a friend (https://careers-suburbanpropane.icims.com/jobs/15570/customer-service-representative/job?mode=apply&apply=yes&in_iframe=1&hashed=-336054093)

Need help finding the right job?

We can recommend jobs specifically for you!

Job Location US-MI-Brighton

Posted Date 15 hours ago (6/6/2025 8:07 AM)

Job ID 2025-15570

Category Customer Service

Position Type Full-time Regular

Similar Jobs

Service Leader

Chipotle Mexican Grill • Brighton, MI • 5d ago

Management & Administrative

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starti...

5d ago

Go to Apply

(Full-Time) Chief of Human Resources & Labor Relations

Huron-Clinton Metroparks • Brighton, MI • 1w ago

Management & Administrative

BARGAINING UNIT / LEVEL: Executive Level Non- Bargaining Unit Position - Level EX_06 GENERAL STATEMENT OF DUTIES: This leadership role involves developing and managing a comprehensive human resource program, deploying cr...

1w ago

Go to Apply

Administrative Assistant II

Arena Technical Resources, LLC • New Hudson, MI • 3w ago

Management & Administrative

Administrative Assistant II Location: New Hudson, MI, US Job ID: ATR 17504 Job Description Job Title: Administrative Assistant II Job Location: New Hudson, MI Eligibility/Clearance: US Citizenship required as this suppor...

3w ago

Go to Apply

Manufacturing Equipment Tech II - 2nd Shift

Medtronic • Dexter, MI • 20h ago

IT & Engineering

We anticipate the application window for this opening will close on - 26 Jun 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all....

20h ago

Go to Apply

Manufacturing Equipment Technician III- 1st Shift

Medtronic • Dexter, MI • 20h ago

IT & Engineering

20h ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Wixom, MI • 1d ago

Retail & Hospitality

Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and...

1d ago

Go to Apply

Part Time Sales - Entry Level Position

AutoZone, Inc. • Wixom, MI • 1d ago

Sales & Marketing

Join AutoZone's Rising Star program, designed to welcome new talent into our organization. This entry-level position is ideal for candidates seeking their first job. We offer a supportive work environment where you can d...

1d ago

Go to Apply

Bookkeeper

Robert Half • Commerce Township, MI • 1d ago

Finance & Accounting

Description Job Title: Full Charge Bookkeeper with HR Responsibilities Department: Finance & Administration Reports To: Controller About Our Client: Our client is a rapidly growing manufacturer known for their commit...

1d ago

Go to Apply

Software Engineer

General Motors • Milford, MI • 2d ago

IT & Engineering

Job Description Work Arrangement: Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Milford, Michigan three times per week, at minimum. The Role : The Vehicle Motion...

2d ago

Go to Apply

Part Time Sales - Entry Level Position

AutoZone, Inc. • Pinckney, MI • 2d ago

Sales & Marketing

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.