Commercial Lines Assistant Account Manager

HUB International • Burlington, NC • 1d ago

ABOUT HUB INTERNATIONAL:

HUB International Limited ("HUB") is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

Competitive salaries and benefits offerings

Medical/dental/vision insurance and voluntary insurance options

Health Savings Account funding

401k matching program

Company paid Life and Short-Term Disability Plans

Supplemental Life and Long-Term Disability Options

Comprehensive Wellness Program

Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off

Great work/life balance because that's important for all of us!

Focus on creating a meaningful environment through employee engagement events.

The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!

Growth potential - HUB is constantly growing and so can your career!

A rewarding career that helps local businesses in the community

Strong community support and involvement through HUB Gives

SUMMARY:

The Commercial Lines Assistant Account Manager is responsible for assisting Account Managers and Producers with the servicing of assigned accounts in accordance with the practices, policies, and procedures of the Company.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Prepares, reviews, and processes all transactions, correspondence, and documents, for assigned accounts, including but not limited to the following:

applications

billing

policies

certificates and evidences of insurance

endorsements

invoices

proposals for new and renewal accounts

change requests

audits

annual reviews

binders

cancellations

setting up new/renewal client electronic files

Participates in the renewal preparation process, including generating renewal updates on accounts specified by the Account Manager and/or Producer

Provides quality customer service to clients, team members, and carriers

Communicates with company personnel regarding the client's needs and/or issues

Maintains an accurate suspense system on all items that require a response

Navigates and utilizes carrier websites to obtain documents and/or information as needed

May fields phone calls from insureds regarding questions about their coverage, changes, additions, payments, cancellations etc.

Responsible for scanning communications and documents

Input/maintain data on account management system and ancillary systems as required

Provide mailroom and switchboard support, when needed

Other reasonable duties as assigned by your supervisor

REQUIREMENTS:

At least one year of insurance experience strongly preferred

High School diploma or equivalent

Ability to obtain state insurance license P&C within 90 days of employment

Exceptional written and verbal communication skills

Superior customer service and problem-solving skills.

Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook)

Detail-oriented self-starter

Ability to work in a team environment

Significant skill in handling competing demands and projects

Excellent organizational skills and ability to prioritize and delegate responsibility

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program (https://hubinternational.jobs/e-verify/)

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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