Third Party Legal Process Manager

Charles Schwab • Omaha, NE • 2d ago

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

The Third Party Legal Process ("TPLP") is looking for talented, hard-working, and friendly individuals to join our team. The TPLP group has primary responsibility for legal matters where The Charles Schwab Corporation or its subsidiaries ("Schwab") are involved as a third party. For example, TPLP handles court orders, garnishments, subpoenas, and tax and child support levies.

TPLP is an energetic, efficient, and engaged team. We are looking for a Third Party Legal Process Manager who will be responsible for processing legal matters in a timely manner, fielding escalations, building relationships with other groups, and leading by example. The Manager will also be responsible for working with other TPLP team members to execute our business goals and ensure items handled by the team are processed in an appropriate and timely manner.

Your primary responsibilities could include, but are not limited to:

Processing court orders directed to Schwab and monitoring the development of these matters, including corresponding with attorneys, lifting restrictions for allowed activities, working with other departments to address issues, occasionally handling escalated interactions, interpreting legal documents, and the like.

Processing levies and garnishments to ensure funds are properly restrained and agencies and courts are timely informed of assets held by Schwab.

Processing subpoenas to ensure records are produced timely.

Serving as a point of escalation for all TPLP lines of work.

Cross-training to serve as a backup for all lines of TPLP work when staffing needs dictate.

Serving as a point of contact and helpful resource for colleagues across Schwab.

Identifying process changes to improve research and enhance TPLP functions.

Communicating via email and telephone with internal and external stakeholders in a professional manner.

Handling a large volume of work and processes with on-time and accurate results.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

BS/BA degree or equivalent work experience. Current team members have a wide range of professional backgrounds, including attorneys, paralegals, MBAs, operational experience, and project management expertise.

Five years of relevant professional experience including work with garnishments, levies, subpoenas, and court orders, or a minimum of two (2) years of experience in Schwab or TDA Systems.

Ability to interpret legal documents and processes required.

Proficient knowledge with Adobe and Microsoft Office Suite.

Preferred Qualifications:

Proven record of being service-oriented and collaborative. You have a "can-do" attitude towards solving problems and are a team player. You believe that diversity strengthens us, and you eagerly seek different views and delight in fresh perspectives.

Series 7 license strongly preferred.

Series 9/10 license strongly preferred.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities

What's in it for you

At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

What's in it for you:

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.

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