Additional Information
Job Number 25088088
Job Category Finance & Accounting
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)
Schedule Full Time
Located Remotely? Y
Position Type Management
This is a temporary position.
Reporting to Director FBP Loyalty, the Senior Manager will contribute to the financial support of the Loyalty Program (Marriott Bonvoy), ensuring the Program's ongoing financial health and stability and enabling the achievement of the Programs' financial goals and objectives. He / She will partner with the Finance Business Partner Consumer Operations (FBP CO) team, Loyalty business partners, Marriott Business Services (MBS), IT, Tax, Legal, Financial Contract Compliance, and the Customer Engagement Center (CEC) in the execution of financial and operational business strategies and plans to support the ongoing needs and responsibilities of the Loyalty Program.
The Senior Manager will serve as a subject matter expert on financial matters related to the Loyalty billing, Points Purchase, and other needs as they arise such as Bonvoy Gift Cards accounting. The Senior Manager will lead efforts to compile, analyze and translate data into actionable financial information in support of the Program's financial objectives for the Global Loyalty team, continents, hotels, and other key stakeholders. As other departmental needs arise, he/she should be able to assist with other requests as needed.
The Senior Manager will support departmental objectives. He/She will assist in execution of programs and enhancement of systems and processes that support key objectives to achieve the goals of these programs for Marriott and add value. He/She will therefore be adept at tapping diverse sources of information, identifying opportunities, anticipating challenges, and executing strategies to deliver against this objective.
CANDIDATE PROFILE
Education and Experience
Required
Baccalaureate degree in Finance, Accounting or related discipline
Five years plus of experience with senior-level Finance support that includes complex data analysis and financial modeling, plus 5 years in a management role leading teams in a service-intensive, deadline-driven environment.
Knowledge of generally accepted finance and accounting policies, principles and controls.
Preferred
CPA or MBA a plus
Experience working in a global organization. Prior hospitality experience a plus.
CORE WORK ACTIVITIES
Loyalty Program Billing
Manage member Bonvoy point purchase activity including but not limited to chargebacks, refunds, and reporting of member activities.
Manage the Points.com reconciliation process.
Manage loyalty program billings including Regular Stay, Enrollments, Bonus Points and Rewarding Events and address BDR's (Billing Dispute Resolution) in a timely manner.
Manage miscellaneous program billing as needed, including,
Closed properties billing: perform monthly accruals and reconciliations for any de-flagged or converted property.
Elite referral upgrades billing: process monthly billings (via MIGL or OFB) for elite referral member upgrade(s).
Other Bonvoy partnership billing: perform review in adherence to audit requirements, manage timely collection and accurate reporting.
Reconcile respective AR accounts on the program's balance sheet with the supporting documentation, properly present in adherence to the company policy.
Gift Card Accounting Support
Provide accounting support to the Gift Card team as needed
Manage and oversee billing and reimbursement billings, support escalated billing disputes
Support the Director with the launch of multi-currency gift cards
Support Activate on Demand accounting functionality
Approve AP invoices and Journal Entries as needed
Managing Work, Projects, and Policies
Coordinates and implements accounting work and projects as assigned.
Coordinates, implements, and follows up on Accounting SOP audits for all areas of the property.
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Analyzes information and evaluates results to choose the best solution and solve problems.
Balances/Reviews credit card ledgers.
Assist with Bonvoy Gift Card accounting processes as needed.
Maintaining Finance and Accounting Goals
Completes period close process each period.
Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Submits reports in a timely manner, ensuring delivery deadlines.
Ensures profits and losses are documented accurately.
Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
Maintains a strong accounting and operational control environment to safeguard assets.
Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.
Demonstrating and Applying Accounting Knowledge
Demonstrates knowledge of job-relevant issues, products, systems, and processes.
Demonstrates knowledge of Accounts Payable procedures.
Demonstrates knowledge and proficiency with write off procedures.
Keeps up-to-date technically and applying new knowledge to your job.
Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.
Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Leading Accounting Teams
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Motivates and provides a work environment where employees are productive.
Managing and Conducting Human Resource Activities
Supports the development, mentoring and training of employees as the need arises.
Additional Responsibilities
Informs and/or updates leaders, peers, and partners on relevant information in a timely manner.
Manages time well and possesses strong organizational skills.
Presents ideas, expectations, and information in a concise well-organized way.
Uses problem solving methodology for decision making and follow up.
The pay range for this position is $47.35 to $74.81 per hour.
Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.
FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
The application deadline for this position is 14 days after the date of this posting, May 28, 2025.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
