Admissions and Marketing Liaison

Diversicare Healthcare Services & Diversicare Ther • Lake City, TN • 3w ago

Overview

Smile, You've Found Us!

Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.

If you wish to make a difference in the lives of our patients and residents, APPLY NOW!

Full Time Benefits include:

Medical/Dental/Vision

Excellent 401k plan

Tuition Reimbursement

Vacation, Holiday, and Sick Time

Long and Short Term Disability

Employee Assistance Program

Life Insurance

Referral Bonuses

DiversICARE - employee hardship fund

Pay advancement program - OnShift Wallet

Diversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare's Mission to "Improve every life we touch by providing exceptional healthcare and exceeding expectations."

We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference .

Responsibilities

Develop and manage Account assignments in key market segments as determined with Administrator (and with sales manager as appropriate)

Develop and maintain positive, strong presence in the market and community

Collaborate with referral sources and team members to facilitate open communication

Develop and maintain strong relationships with Decision Makers, Decision Influencers, and other Contacts as possible and appropriate

Collaborate with referral sources to uncover needs and match appropriate Diversicare solutions

Identify opportunities for developing new business

Meet or exceed goals determined with Administrator

Demonstrate growth in Account utilization of Center services over time

Communicate effectively with patients and families to determine services and care that best meet their needs, for the right care in the right place at the right time

Accurately represent Center services and clinical capabilities with customers, including appropriate Features-Benefits-Impact, effectively demonstrating tour best practices and use of Diversicare Sales Steps

Thoroughly educate patients and families and understand patient/family expectations to provide a positive experience, meet or exceed expectations, and to help reduce unnecessary rehospitalizations

Participate in Center meetings and activities as required, and thoroughly and accurately complete and submit any required reports, paperwork, and documentation

Exhibit leadership qualities, managing the admission process and collaborating with Center team

Maintain the highest standards of professionalism and service excellence with activity and behavior that supports the Diversicare Mission, Values, and Service Standards

Qualifications

Bachelors Degree preferred

Sales experience in the healthcare industry, preferably long term care

(EOE)

Job ID 2025-61664

Type Regular Full-Time

Location Name Rocky Top

Address 204 Industrial Park Rd.

Location US-TN-Rocky Top

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