Sales Associate

Coach Inc • Waterloo, NY • 1w ago

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.The successful individual will leverage their proficiency in retail to...Client & Service Expert:Achieves individual sales goals.Develops strong product knowledge across all categories.Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience.Able to develop a personal connection with guests through effective use of the selling skills.Leadership Presence:Achievement of personal sales goals.Extensive product knowledge.Partner with Store Manager and Assistant Manager to elevate selling culture.Partner with Store Manager and Assistant Manager to initiate business driving events in store.Building Brand Equity:Ability to understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.Build strong relationships with clients as a brand ambassador of the company.Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.Adhere to all company policies and procedures with honesty and integrity.Operational Excellence:Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.The accomplished individual will possess...Strong communication skillsProven ability and contribution to an elevated selling cultureElevated sense of personal styleAn outstanding professional will have...Minimum 2-3 years' experience in luxury goods or a comparable retail environmentBachelor's degree in related field preferredPhysical requirements...Available to work store schedule, as needed, including evenings and weekendsStanding for extended periods of timeAble to safely lift boxes up to 50 poundsComfortable climbing laddersOur Competencies for All EmployeesCourage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture;

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