Vice President, Fraud Risk Product Management

JPMorgan Chase • Wilmington, DE • 4d ago

Connected Commerce is a new and innovative line of business, designed to expand Chase's business ventures beyond core financial services. We are focused on building the future of Chase's digital ecosystem capabilities by delivering customer experiences across the purchasing journey, while connecting our customers to numerous partner brands and benefits in ways that are intuitive, simple, and meaningful - all in service of our core mission to help customers make the most of their money. As part of the Risk Management team, you are at the center of keeping our customers and these businesses strong and resilient. Our culture in Risk Management is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Vice President -Fraud Risk Product Manager within Connected Commerce, you will lead the interaction with stakeholders serving as a liaison between scrum teams and business end-users to identify and design optimal solutions. You will also define user personas for individual products and serve as an escalation point for clients.

Job Responsibilities

Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and innovate customer-focused solutions across the organization

Act as subject matter expert to major business processes and supporting applications/capabilities

Own end to end delivery of Risk attributes to credit decision engines including developing requirements working with stake holders and technology partners

Work closely with technology partners on the design and delivery of these requirements in planned releases

Manage the interdependencies between product releases and other product delivery teams and activities required for End-to-end delivery

Define and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group

Required qualifications, capabilities, and skills

Bachelor's degree

Experience in product management for 5+ years

Strong knowledge of current digital banking trends

Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.)

Advanced/strong client experience skills across a large scale highly matrixed organization with ability to influence and define product alignment using customer insights

Be self-motivated and confident in ambiguous circumstances

Preferred qualifications, capabilities and skills

Experience in product management for either fraud detection, authentication or payments

Financials - ability to develop and communicate product development business cases

Experience working with globally distributed scrum teams a plus

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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