Work Location:
New York, New York, United States of America
Hours:
40
Pay Details:
$200,000 - $280,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
TD Wealth
Job Description:
Depth & Scope:
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Actively engages in attracting, recruiting, hiring, and retaining top talent across Managers and Client Facing team members, building the most talented Wealth team available in the Market
Develops and executes a targeted marketing plan to acquire, retain, and deepen client relationships across all segments and channels
Develops and executes Market oriented plans to achieve sales, revenue, and net asset growth objectives in investments, lending, and deposits for the Market
Leads by example in delivering an exceptional and integrated client experience to clients & prospects across all segments and channels
Manages assigned resources for optimal efficiency, productivity, and client service and experience
Leads by example in ensuring assigned staff in the Market are fully aware of and compliant with all applicable internal and external regulations, policies & procedures, and all other operational accountabilities
Models and ensures staff understands and adheres to the appropriate operating policies, procedures, controls, Bank & industry service standards, codes of conduct and maintain high ethical standards
Manages assigned employees in compliance with all HR policies, procedures, and guidelines of conduct
Leads, coaches, and develops the entire Market team to achieve business results and professional/personal development objectives
Leads and coaches colleagues dedicated to the Market who report on a Matrix basis to other leaders within Wealth
Works collaboratively with Senior Leaders across Wealth in areas outside of Distribution (e.g. Shared Services, Thought Leadership, Marketing) to ensure TD Wealth delivers the right solutions in the best manner possible for clients and partners
Promotes a positive customer and employee experience, while increasing shareholder value
Creates an open, honest, diverse, and supportive work environment
Proactively gathers feedback from employees in an effort to understand, impact, and influence the overall employee satisfaction within the Region
Ensures team expertise in all material disciplines is regularly updated and shared within the group
Demonstrates a commitment to being customer-centric by ensuring a legendary service is provided during every customer interaction to maximize retention and growth
Ensures all new clients receive the complete onboarding experience which includes thorough client discovery and the introduction of all available and appropriate capabilities and resources
Ensures all existing clients are offered and, generally, provided comprehensive planning services
Annually develops a Business Plan that outlines the opportunities and activities that will lead to the attainment of business objectives and increase Market share across segments and channels
Partners successfully with other Senior Leaders in TD AMCB and TDS to effectively identify and seize opportunities across business lines and increase Market share
Leads in a manner that strengthens compliance with all regulations, policies and procedures that apply to the U.S. Wealth and broader AMCB businesses
Remains knowledgeable of all OCC, FRB, SEC, FINRA and state regulatory requirements as they pertain to U.S. Wealth activities and ensures proper procedures and controls are in place to remain compliant for themselves and for their teams
Responsible for building, fostering, and contributing to a positive and constructive work environment with a focus on supporting the U.S. Wealth team, AMCB, and TDS as appropriate
Contributes individually and as a team member to ensure strong performance, collaboration, and enthusiasm that sets U.S. Wealth apart from competitors and helps to increase Market share
Involved in leadership role(s) within the community and supports TD charity and community initiatives
Involved and represents TD Wealth in Industry forum(s)
Education & Experience:
A results-oriented and highly credible individual with a track record of success in one or more of the following areas: Private Banking, Commercial, Corporate or Investment Banking or Wealth Management
Bachelor's degree or equivalent experience
10+ years experience in banking, lending and/or investments for HNW, MA and/or Institutional clients
5+ years experience in People Leading positions associated with banking, lending and investments for HNW, MA and/or Institutional clients
Certified Financial Planner (CFP) designation is preferred
Series 7, Series 63 + 65 or 66 and Series 24 Supervising Principle FINRA Registrations; Health and Life Insurance Licensure
Knowledge of Bank regulatory risk and compliance policies, processes, and requirements
Knowledge of Retail Banking systems, applications, processes, and procedures
Knowledge of KYC, ATF and/or AML regulations, requirements, and procedures
Strong analytical, organizational, and planning skills
Track record of excellent leadership, management, and communication skills
Successfully attracts, recruits, retains and motivates an independent group of professionals within a growth and performance based culture
A team-oriented leader who has demonstrated the ability to develop and drive a 'service excellence' culture through a large and divers team across a large geography
A demonstrated capacity to establish and manage relationships with Advisors and leaders across all segments and channels through a deep understanding of and experience with consultative selling skills and strong listening skills
Demonstrates confident, personable, and professional presence with strong networking and business development skills
A problem-solver with the ability to drive breakthrough thinking through the organization, challenges the status quo and delivers for colleagues and clients despite obstacles
Excellent communication skills, both verbal and written, including strong presentation skills to both internal and external audiences large and small
Demonstrated ability and success in working with the typical clients of this business (MA, HNW and Inst.)
A pragmatic, fact based thinker who integrates the larger business objectives and focus into individual decisions
Developed and refined negotiation skills
Membership in civic and professional organizations preferred
Customer Accountabilities:
Responsible for delivery of all U.S. Wealth solutions to all client segments and via all channels
Understands and supports the Banks Customer Service Strategy
Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders
Provides the highest level of Customer service when dealing with internal partners, vendors, or our Customers
Leads, coaches, and models quality advice and service delivery at every interaction
Supports the ongoing improvement of the partner/Customer experience
Responsible for the Wealth LEI score across all segments and channels throughout the Market
Shareholder Accountabilities:
Leads toward sustainable client, revenue production, and asset growth
Drives productivity across all job families and activities
Manages controllable expenses in a responsible manner
Drives compliance with all regulatory standards and requirements, TD policies and procedures, and appropriate ethical standards throughout the team and across the Market
Creates an environment that enables long term colleagues driving long term client relationships
Avoids activities that could damage the TD reputation and leads the teams to do the same
Employee/Team Accountabilities:
Attracts, recruits, hires, and retains a highly qualified and talented team throughout the Market
Sets appropriate @context for the business unit/function to enable optimal performance and alignment to strategy
Supports the creation of goals and objectives for the business unit/function as well as communicate those goals and objectives to the team
Builds capability support/executes plans to acquire, develop, and retain the diverse teams with the skills and experience necessary to realize on current and future business strategies
Role models behaviors consistent with TD's leadership profile, customer, and employee experience agendas and risk and control culture
Creates an extraordinary place to work; advances and sustains a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
Leads, coaches, and develops a highly effective team by ensuring ongoing training and performance and development management
OCC Language:
Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including: the Firm's obligation to investigate the good character, business reputation, qualifications and experience of an applicant for registration before applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to verify the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA
Satisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
