At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.
Position Summary:
This position coordinates the day-to-day operation of the supply chain as it relates to the direct support of the perioperative surgical department and peripheral departments as assigned. Day to day duties include expediting and processing purchase requisitions and purchase orders, interacting with other areas in the Material Services department as well as other support areas within the hospital, material handling, and stock distribution. Other duties will include updating and maintaining MM & OR information systems and managing routine equipment repairs.
Essential Duties:
Processes requisitions upon request ensuring user needs are met via EDI, fax, and telephone or in person with suppliers.
Helps coordinate deliveries with receiver ensuring timely deliveries.
Makes all arrangements with suppliers for time, competitively priced product.
Arranges substitute/alternative product as needed.
Follow up on open and overdue orders on daily basis keeping open order status report current.
Handles general product/service/equipment requests for information, locating source(s), repair processing, and contact.
Meets with Sales Representatives for the purpose of securing timely delivery of product to meet surgical deadlines.
Picks and distributes stock from "official" inventory locations as requested or required in support of scheduled and unscheduled surgical procedures.
Coordinates and facilitates replenishment of "official" OR Main Inventory via the CMHC Main Inventory or outside "direct" procurement.
Fills requests based on need/priority; identifies and processes STAT requests.
Teams with OR personnel and senior OR Buyer to insure proper stock levels, initiate stock-out notifications, notifies requester if unable to fill order.
Processes all incoming stock; identifies and secures items in proper locations, rotates stock in proper order due to dating sensitivities as directed, maintains care in handling items identified as sterile.
Maintain Medical equipment, coordinates requests for equipment & instrument repair via CMMC Biomedical Engineering and/or outside vendor.
Insures proper documentation for repairs and routine inspections of equipment and instruments.
Arranges for loaner equipment or assists OR Buyer in same
Maintains a clean and organized area at all times.
Maintain and update inventory information for the Material Management and OR information system(s).
Ongoing updating and maintenance of templates, reports, and forms.
Performs testing procedures on applicable system changes as directed.
Maintain a thorough understanding of all Material Management applications and how they relate to other system-wide applications.
Keep Management updated as to status of assigned projects and activities.
Customer Service: Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service.
Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal and external customers at all times.
Consistently initiates interaction to provide assistance to individuals who may not be direct customers of the employee (i.e. asks patients who appear to be lost if they need assistance in finding their way).
Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customer's problem.
Conducts all work activities with respect for coworkers, including the maintenance of a pleasant and professional environment, fostering calmness during stressful situations.
Interacts with supervisory personnel in a professional, supportive and courteous manner, venting emotions appropriate to time and place.
Demonstrates a commitment to service by consistent attendance and punctuality, scheduling absences according to departmental requirements, and incurring unplanned absences only when unavoidable circumstances exist.
Education and Experience:
High School Diploma or GED equivalent.
Minimum 2 years' experience in Supply Chain or Inventory control field.
Knowledge, Skills and Abilities:
Able to drive 24' box truck effectively & safely
Able to effectively communicate in English, both verbally and in writing.
Strong written and verbal skills.
Basic computer knowledge.
Valid Maine Driver's License - Able to drive 24' box truck effectively & safely.
Ability to engage patients and team members utilizing the CMH Experience Standards
I am creating a warming, caring, and non-judgmental environment
I am actively listening and seeking information
I am honest, truthful, and consistent
I am respectful, treating all individuals with dignity and empathy
I am serving as a role model, taking both initiative and ownership when appropriate
I am working collaboratively and demonstrating teamwork
I am resilient and adapt to change in positive ways.
Demonstrated ability to direct and triage in a highly fluid dynamic operational environment.
Ability to collaborate with all layers of the management/ administration team.
If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!
AT CENTRAL MAINE HEALTHCARE YOU ARE AT THE CENTER OF EVERYTHING WE DO
Our why, our purpose, drives every decision and action we take as a healthcare system. We strive everyday to deliver exceptional care, and to improve our community. We are a non-profit organization that is breaking the traditional healthcare mold by bringing our patients and their family's high value, low cost, and award-winning care while focusing on creating an exceptional experience for them; all within their communities. To accomplish this, we only hire individuals who are committed to excellence, who embody the principles of our CMH Experience Service Standards, and who are ready to step in and help their fellow team members achieve those exceptional results for our patients, their families, and the community.
Central Maine Healthcare System
The organization is broad in its footprint, with three (3) hospitals in Bridgton, Lewiston, and Rumford, and over 75 individual practices within our Medical Group. Lewiston's Central Maine Medical Center is a certified and award-winning level two trauma center, along with our Central Maine Heart and Vascular Institute and the upcoming highly anticipated launch of our comprehensive state of the art cancer treatment center. Both Bridgton and Rumford Hospitals are four (4) star accredited acute care hospitals, and our Medical Group and Maine Urgent Care Centers have won multiple awards within their specialties. As a system we are a six-time winner of the Leapfrog Safety A Rating since 2019, representing some of the highest quality care and outcomes nationwide. Our awards and accolades are only possible as a result of our commitment to culture, and a focus on safety and inclusion, in each of our patient's experiences and in the experiences we create within our teams.
If you are a person who is looking for a way to give back to your community, to help improve the lives of patients or those who care for our patients, want to be part of a growing organization that is setting the bar for Maine healthcare, apply to join Central Maine Healthcare today!
Diversity and Equal Employment Opportunity
CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.
