Senior Technical Program Manager, North American Supply Chain Product

Amazon • Tempe, AZ • 10h ago

Description

Senior Technical Program Manager (TPM) will lead and manage significant technology programs with broad cross-organizational and cross-business impact.

The Senior TPM will define requirements, negotiate priorities, and deliver optimal solutions and mechanisms. The role involves driving large-scale engineering and science efforts, resolving complex problems, and influencing technology strategies that provide long-term beneficial impacts on products, technology, science, and engineering.

At Amazon, we are committed to being the most customer-centric company on earth. The North American Supply Chain (NASC) Product org is comprised of dynamic teams that shape network planning and execution through the development and application of innovative mechanisms and techniques. Our goal is to enhance the Amazon Fulfillment and Supply Chain network to ultimately drive the best customer experience via risk management in a reliable and cost-efficient manner that is truly a world-class. NASC Products is vigorously innovating in a number of areas aimed at propelling our customers' experience by ensuring that we have robust plans in North America Operations and beyond for optimal execution. The NASC Products team is hiring a Senior Technical Program Manager (TPM) who will spearhead the technical program management of science and engineering products that will make a long-lasting footprint on our organization's path towards optimal planning and risk management within our supply chain systems.

Key job responsibilities

Define and drive the strategic roadmap for supply chain technical and science programs, aligning with business objectives and technical requirements.

Manage the end-to-end program lifecycle, including planning, scheduling, risk management, and stakeholder communication.

Collaborate closely with engineering and science teams, product managers, and stakeholders to gather requirements, prioritize initiatives, and ensure successful program execution.

Identify and mitigate risks, dependencies, and bottlenecks; escalate issues and drive resolution as needed.

Develop detailed project plans, track progress against milestones, and provide regular status updates to leadership and cross-functional teams.

Facilitate decision-making processes, driving alignment and consensus across various teams and stakeholders.

Continuously improve processes, tools, and methodologies to enhance program delivery efficiency and quality.

Travel domestically and internationally up to 10% of the time.

A day in the life

This Senior Technical Program Manager (TPM) position requires a program management background and direct experience developing relevant systems. You will create and drive high-level strategic initiatives, but will also roll up your sleeves and contribute directly. A TPM anticipates bottlenecks, uses great judgment to make trade-offs, and balances the business needs with technical and scientific constraints.

About the team

NASC Products focuses on the scalable and automated optimization of operations through direct partnership with business stakeholders and tech teams. Advocating on behalf of NASC, we are the business owners of various product suites that optimize operations planning and execution. Our team builds and manages automated and scalable solutions that are intuitive, easy to use, and effective. We are accountable to deciding 'what to build next' and surfacing effectiveness of its developed solutions through sophisticated measurement techniques. The team is also responsible for the validation, pilot, deployment, and Keeping-The-Lights-On (KTLO) for any products that we develop for the business.

Basic Qualifications

5+ years of technical product or program management experience

7+ years of working directly with engineering teams experience

3+ years of software development experience

5+ years of technical program management working directly with software engineering teams experience

Experience managing programs across cross functional teams, building processes and coordinating release schedules

Bachelor's Degree

Preferred Qualifications

7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

7+ years of technical product or program management experience

Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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