Client Intake Specialist

Insight Global • Ridgefield Park, NJ • 3d ago

Job Description

Insight Global is seeking a Client Intake Specialist for one of our law firm clients in Ridgefield Park, NJ. This role will start out onsite and have a potential to move to a hybrid remote environment if proven the ability to work autonomously.

As a Client Intake Specialist, you will be responsible for handling the initial calls and inquiries (Web, Email, Chat) from new prospecting clients seeking out a firm to represent them regarding potential injury claims. Our client provides best-in-class services and obtains detailed information regarding the incident to be reviewed by their attorneys immediately. In this role we need someone who will approach each interaction with a high degree of attention and sense of urgency to ensure the best possible outcome. In this role you will also be responsible for following up with all potential clients regarding documentation, next steps, and assisting in the sign-up process all while providing an excellent client service experience.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

2+ years of experience in customer service

Computer proficiency (Microsoft Office 365/Suite)

Excellent communication, both verbally and written - Experience working in a call center environment

Experience working in a law firm

Bilingual in Spanish

Associates/Bachelors Degree null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

Similar Jobs

Automotive Detailer

Aerotek • Paterson, NJ • 10h ago

Manufacturing & Warehouse

Job Title: Automotive Detailer PAY: $ 25-27 /HR Location: Paterson, NJ HOURS: 6:00AM-4:30PM Monday to Friday (OT available) Responsibilities: Repairing and maintaining emergency vehicles Auto painting, buffing and windsh...

10h ago

Go to Apply

Automotive Detailer

Aerotek • Paterson, NJ • 10h ago

Manufacturing & Warehouse

10h ago

Go to Apply

Application Developers

ADP Technology Services, Inc. • Roseland, NJ • 10h ago

IT & Engineering

ADP Technology Services, Inc. seeks Application Developers reporting to our Roseland, NJ location. Responsibilities: Responsible for supporting the development of automated workflows joining separate systems together. Ai...

10h ago

Go to Apply

Software Engineer III - Data Engineer

JPMorgan Chase • Jersey City, NJ • 15h ago

IT & Engineering

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Commercial and Investment Bank under Payments Inte...

15h ago

Go to Apply

Software Engineer - Partnership - US Tax - Senior Associate

PwC • New York, NY • 15h ago

Finance & Accounting

Specialty/Competency: Project / Program Management Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 20% At PwC, our people in software and product innovation focus on developing cutting-edg...

15h ago

Go to Apply

Senior Business Accountability Specialist

Wells Fargo • New York, NY • 15h ago

IT & Engineering

About this role: Wells Fargo is seeking a Senior Business Accountability Specialist within Consumer Lending Marketing. Learn more about the career areas and business divisions at wellsfargojobs.com. Join the dynamic and...

15h ago

Go to Apply

Fiduciary Accountant

City of New York • New York, NY • 15h ago

Finance & Accounting

Job Description The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire an Accountant Level 1 for the Fiduciary Accounting Unit that is responsible for remitting Federal, S...

15h ago

Go to Apply

Senior Software Engineer - Chromecast Video Playback

Disney Entertainment • New York, NY • 15h ago

IT & Engineering

Disney Entertainment & ESPN Technology On any given day at Disney Entertainment & ESPN, we're reimagining ways to create magical viewing experiences for the world's most beloved stories while also transforming Di...

15h ago

Go to Apply

Software Engineer - Partnership - US Tax - Manager

PwC • New York, NY • 15h ago

Finance & Accounting

15h ago

Go to Apply

Public Relations Assistant Account Executive - Technology PR (NYC)

Finn Partners • New York, NY • 15h ago

Sales & Marketing

Public Relations Assistant Account Executive - Technology PR (NYC) LOCATION: Our team is based in New York, NY. We seek applicants for this AAE role who reside in the metropolitan NYC area. This role requires working in-...

15h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.