Order Entry Administrative Assistant

Robert Half • Hartland, WI • 10h ago

Description

Job Summary: The Administrative Assistant - Order and Entry is responsible for providing administrative support with a primary focus on order processing, data entry, and customer communication. This role ensures accurate and timely entry of orders, supports sales operations, and maintains records for efficient workflow.

Key Responsibilities:

Accurately enter customer orders into the company's database or order management system.

Review orders for accuracy, including pricing, product details, and customer information.

Communicate with customers to confirm order details and resolve any discrepancies.

Maintain and update customer records in the system.

Coordinate with the sales team, warehouse, and other departments to ensure accurate order fulfillment.

Monitor order status and provide customers with updates as necessary.

Prepare and generate reports related to order processing and sales activities.

Respond to customer inquiries via phone, email, or chat professionally and promptly.

Perform general administrative tasks such as filing, document preparation, and scheduling.

Assist in process improvement initiatives for order management.

Requirements

Qualifications:

High school diploma or equivalent; an associate's degree or higher is a plus.

Proven experience in an administrative or data entry role, preferably in order processing.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and order management software.

Strong attention to detail and accuracy.

Excellent organizational and time management skills.

Effective communication and customer service skills.

Ability to work independently and as part of a team.

Familiarity with CRM systems is an advantage.

Strong problem-solving and analytical skills.

Ability to handle multiple tasks and prioritize effectively.

Experience with ERP (Enterprise Resource Planning) systems is an asset.

Ability to maintain confidentiality of customer and company information.

Demonstrated ability to learn new software and systems quickly.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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