At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
Responsible for overseeing operations both virtually and/or in-per son for retail branches within a Branch Banking Market/Region - Northern Utah Retail Branches
Independently makes time sensitive, risk-based decisions of significant financial or other considerations by consulting with leadership and partners that comply with applicable regulations, policies, and procedures.
Sets standards for partnership with bank leadership; healthy and productive partnership supporting the needs of market employee form operational perspective.
Aids in research and response to help resolve complex escalated customer situations at branch and district level of branch network.
Partnering with Small Business Operations.
Promotes a culture of collaboration across business lines.
Enhanced training/on-boarding for new teammates that promotes the bank's core values.
Embraces and role models a culture of continuous improvements and change by collaborating across business lines to identify and develop opportunities for efficiency that promote an agile environment.
Communicates with impact, directly and remotely, using strong presentation and influencing skills.
Consults with internal and external partners to provide analysis of legal cases involving U.S. Bank. Represents the company as needed in courts of law regarding legal matters as an officer of the bank as a subject matter expert of bank operations, policy, and procedure.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Typically, four or more years of related experience
Preferred Skills/Experience
5+ years of branch banking (or equivalent experience)
Solid understanding of all relevant banking regulations including Bank Secrecy Act, OFAC, Patriot Act, Fair Lending
Demonstrates impactful consultative skills and expert knowledge of branch operations and operational strategies.
Customer obsessed - looks for ways to say "Yes" or provide alternatives, demonstrating the ability to make quick decisions that evaluates the risk between the customer and the bank.
Proven success at developing and executing strategies in alignment with overall business objectives.
Demonstrated ability to create and maintain healthy, productive partnerships.
Well-developed analytical, decision-making, and problem-solving skills.
Considerable tact and diplomacy.
Has a continuous improvement mindset and is experienced in working in an agile environment.
Sets a positive ethical culture.
Thorough knowledge of bank products/services and current market trends.
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $62,050.00 - $73,000.00 - $80,300.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
