Information Technology Application Support Analyst [On-Site]

Regions Bank • Charlotte, NC • 10h ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Information Technology Application Support Analyst supports software systems, provides troubleshooting, technical assistance, installation, and training to software users. This position also ensures that application support documentation is maintained to the highest quality.

Primary Responsibilities

Obtains information on application design and functionality to propose solutions to end users

Responds to client inquiries concerning software operation and troubleshoots system software and operator complications

Monitors routine and critical processes and workflows to proactively identify problem trends

Assists with application implementations and configuration

Performs root cause analysis and provides technical solutions to production related application errors

Performs application testing in various environments

Deploys service releases, patches, requests, and customizations

Resolves complex problems or issues

Oversees one or more processes and may act as procedural expert regarding policies, guidelines, or processes

May act as lead to less experienced associates

May act as subject matter expert (SME)

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

Bachelor's degree in a related field and five (5) years of related experience

Or High School Diploma and nine (9) years of experience

Skills and Competencies

Ability to communicate technical problems and solutions to non-technical users

Excellent written and verbal communication skills

This position is intended to be onsite, now or in the near future . Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The locations available for this role are Birmingham, AL, Nashville, TN, Atlanta, GA or Charlotte, NC.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$94,285.40 USD

Median:

$120,500.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location Details

Perimeter Hill

Location:

Nashville, Tennessee

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Go to Apply

Sr. Electrical Engineer, MEP/Facilities

AVCON, INC. • Charlotte, NC • 2d ago

IT & Engineering

Overview The Senior Electrical Engineer shall have diverse experience with power distribution, lighting, low voltage (power limited) systems and telecommunications design. The candidate shall be effective in planning, de...

2d ago

Go to Apply

Software Engineer

Motion Recruitment Partners • Charlotte, NC • 3d ago

IT & Engineering

Software Engineer Charlotte, NC Hybrid Contract $53.56/hr - $60.35/hr Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Software Engineer/Data Engineer with strong Pytho...

3d ago

Go to Apply

Software Engineer, CapMkts

Truist • Charlotte, NC • 3d ago

IT & Engineering

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w...

3d ago

Go to Apply

Electrical Engineer- PER DIEM OFFERED

Actalent • Charlotte, NC • 3d ago

IT & Engineering

Electrical Engineer- PER DIEM OFFERED IF OVER 50 MILES FROM THE SITE! Job Description As an Electrical Engineer, you will design school bus electrical systems using advanced electrical engineering principles. Your role i...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.