Retail Operations Manager

Meta • Cheyenne, WY • 1d ago

Summary:

As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people interact with the world, and you'll play a key role in bringing this vision to life.Imagine showcasing the latest advancements in virtual and augmented reality, AI, and more to customers who are eager to experience the future. As a Retail Operations Manager you will manage store teams that have direct engagement with customers, and understanding their needs and preferences, will be paramount to providing invaluable consumer insights that will shape world class retail experiences.From managing the day-to-day operations of our retail stores to collaborating with a multitude of cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty.At Meta Store we don't just sell products - we create immersive experiences that inspire and delight and you will play a key role in pushing the boundaries of what's possible in retail.

Required Skills:

Retail Operations Manager Responsibilities:

Lead day-to-day retail operations across a variety of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty.

Develop, update and maintain operational processes to continuously improve productivity and support scaling of the business.

Ensure healthy stock levels across all stores through effective inventory management of orders, returns, and accurate inventory tracking.

Responsible for maintaining retail operations tools, resources and vendor management.

Monitor sales metrics, identifying areas for improvement, and implement strategies to increase sales and customer satisfaction

Ensure compliance with company policies, procedures, and regulations including health and safety standards.

Develop store level budgets, track expenses, and analyze financial performance in alignment with relevant cross-functional partners.

Ensure the highest levels of customer satisfaction and resolve escalated customer inquiries and complaints promptly and successfully.

Provide regular updates to leadership and cross-functional partners through timely and consistent communications, using designated internal tools

Ensure retail staff are fully certified and compliant with all retail training and provide insights to support new training content and development

Foster a friendly, welcoming and fulfilling work environment to promote high job satisfaction and minimal staff turnover.

Minimum Qualifications:

7+ years of experience in retail store operations

7+ years of experience leading field operations

Experience in the consumer electronics industry

Experience with retail operations, merchandising, and customer service principles

Experience working in a fast-paced, dynamic retail environment and be easily adaptable to changing priorities

Customer-focused, proactive and results-driven with an emphasis on continuous improvement

Experience with retail software and point-of-sale systems

Experience with MS Office tools and Google Suite

Preferred Qualifications:

MBA degree or equivalent

Experience managing Test & Learn programs within retail

Experience with Omni-channel retail

BA/BS degree

Public Compensation:

$142,000/year to $202,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereo@types, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Similar Jobs

Janitorial Maintenance

Pilot Company • Cheyenne, WY • 21h ago

Retail & Hospitality

Company Description Pay Rates Starting between: $12.50 - $18.23 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

21h ago

Go to Apply

Retail Operations Manager

Meta • Cheyenne, WY • 1d ago

Retail & Hospitality

Summary: As the Retail Operations Manager of multiple Meta Stores, you'll be at the forefront of revolutionizing the retail experience. Our cutting-edge technology and innovative products are changing the way people inte...

1d ago

Go to Apply

Hotel PMS Project Specialist

Oracle • Cheyenne, WY • 1w ago

Retail & Hospitality

Job Description Join the Oracle Hospitality Revolution - Hotel PMS Project Specialist Location: United States Travel: Up to 25% Note: Visa sponsorship is not available for this role at this time. Are you ready to make an...

1w ago

Go to Apply

Executive Supplier Development Team Leader

GE Aerospace • Cheyenne, WY • 2w ago

Retail & Hospitality

Job Description Summary The Executive Supplier Development Team Leader will be responsible for leading a team that partners with suppliers to develop their capabilities. This role involves working closely with suppliers...

2w ago

Go to Apply

Planner, Ecommerce & B2C Marketing

ISC2 • Cheyenne, WY • 2w ago

Retail & Hospitality

Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & In...

2w ago

Go to Apply

Warehouse Associate / Delivery Driver

Consolidated Electrical Distributors • Cheyenne, WY • 2w ago

Retail & Hospitality

Summary Job title: Warehouse Associate / Delivery Driver Job ID: 202510400001 Department: Cheyenne - CED Location: WY-Cheyenne Description Summary: Looking for an associate to work in a fast-paced warehouse environment....

2w ago

Go to Apply

Warehouse Associate / Delivery Driver

Consolidated Electrical Distributors • Cheyenne, WY • 2w ago

Retail & Hospitality

2w ago

Go to Apply

Manager, Digital Marketing & Ecommerce

Cardinal Health • Cheyenne, WY • 3w ago

Retail & Hospitality

This position can be remote and based anywhere within the United States. Ideal candidates will be within a drivable distance to the Dublin, OH, office. What Digital Marketing & Ecommerce contributes to Cardinal Healt...

3w ago

Go to Apply

Go-to-Market Marketing Specialist

Cherry Bekaert • Cheyenne, WY • 1h ago

Sales & Marketing

Description Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work ( https://www.cbh.com/newsroom/cherry-bekaert-earns-2023-great-place-to-work-certif...

1h ago

Go to Apply

Site Security Manager

General Dynamics Information Technology • Cheyenne, WY • 1h ago

Management & Administrative

Req ID: RQ199553 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Physical Security Skills: Access Control (AC),Ensure Complian...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.