Customer Service REP II

McLane Company • Sturtevant, WI • 9h ago

JOB REQUIREMENTS: Description Under limited supervision, this position
handles non-routine customers and issues while achieving customer
satisfaction by providing accurate, timely, and consistent information
and solutions. This position provides a reliable communication network
for customers resulting in strong business relationships. McLane
promotes earning, learning, and living a great life. We are a team, and
we want to work with you. So, here\'s the details: Benefits you can
count on: Schedule: Tuesday - Saturday from 8:30am - 5pm. Generous
benefits that start on your 60th day: medical, dental, and vision
insurance, FSA/HSA and company-paid life insurance. Earn vacation time,
and sick leave accrual from day one and paid holidays after 90 days.
401(k) Profit Sharing Plan after 90 days. Additional benefits: pet
insurance, parental leave, employee assistance programs, discount
programs, tuition reimbursement program, and more! Essential Job
Functions: Monitor customer reporting; communicate critical issues.
Research and respond to customer inquiries. Maintain customer files to
ensure up to date information. Manage customer requests for assistance,
information, and issue resolution. Provide accurate and consistent
responses to customer concerns and questions, taking immediate action to
ensure customer needs are met. Maintain regular communication with
decision makers within customer organizations. Train customers on
various business applications to maximize company value to the
organization. Analyze and respond to various customer requests involving
store level and group level information. Respond to various customer
requests and needs. Answer inquiries by phone, email, and internet
response. Perform other duties as needed or assigned by supervisor.
Other duties may be assigned. Minimum Qualifications and Requirements:
High School Diploma or GED. 2 or more years of customer service
experience. Ability to @type 45 wpm and perform 10-key by touch. Strong
verbal and written communication skills, and organization and planning
skills. Knowledge and experience with all Microsoft office applications.
Ability to prioritize pending tasks in a logical manner. Ability to
learn quickly, retain information and meet deadlines. Working
Conditions: Office environment. Candidates may be subject to a
background check and drug screen, in accordance with applicable laws.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, disability, or status as a protected veteran.
Primary Location:United States-Wisconsin-Sturtevant Work Locations:
FS141 DC Milwaukee 1906 Grandview Pkwy. Sturtevant53177 Job:Customer
Service Schedule:Full-time Shift:1st - Day Employee Status:Regular Equal
Opportunity Employer minorities/females/veterans/individuals with
disabilities/sexual orientation/gender identity. *** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/1F918ACADDFF4457

Similar Jobs

Warehouse Management Trainee Overnights

ULINE INC • Pleasant Prairie, WI • 9h ago

Management & Administrative

JOB REQUIREMENTS: Warehouse Management Trainee - Overnights Pay from \$32 to \$36 per hour with significant growth and earning potential! Includes \$4 Shift Differential Wisconsin Distribution Center 12885 104th St. Plea...

9h ago

Go to Apply

Customer Site Warehouse Support

FASTENAL CO • Oak Creek, WI • 9h ago

Management & Administrative

JOB REQUIREMENTS: Job Description Customer Site Warehouse Support 245 W Forest Hill Ave, Oak Creek, WI 53154 WI070 Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm OVERVIEW: Find your future at Fastenal! Our distr...

9h ago

Go to Apply

Customer Site Warehouse Support

FASTENAL CO • Oak Creek, WI • 9h ago

Management & Administrative

9h ago

Go to Apply

Customer Service Team Lead

ULINE INC • Kenosha, WI • 9h ago

Management & Administrative

JOB REQUIREMENTS: Customer Service Team Lead Pay from \$28 to \$35 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service...

9h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Oak Creek, WI • 9h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

9h ago

Go to Apply

Software Development Manager Web

ULINE INC • Pleasant Prairie, WI • 11h ago

Management & Administrative

JOB REQUIREMENTS: Software Development Manager - Web Pay from \$120,000 to \$185,000 per year Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you an experienced software development leader lookin...

11h ago

Go to Apply

Corporate Recruiter II

MODINE MANUFACTURING COMPANY • Racine, WI • 22h ago

Management & Administrative

JOB REQUIREMENTS: At Modine, we are engineering a cleaner, healthier world. Building on more than 100 years of excellence in thermal management, we provide trusted systems and solutions that improve air quality and conse...

22h ago

Go to Apply

Siop Manager Data Centers

MODINE MANUFACTURING COMPANY • Racine, WI • 22h ago

Management & Administrative

22h ago

Go to Apply

Manager, Manufacturing - MANAG002609

YASKAWA AMERICA, INC. • Franklin, WI • 22h ago

Management & Administrative

JOB REQUIREMENTS: Manager, Manufacturing - MANAG002609 Duties include but are not limited to: Establishing annual goals for subordinates, evaluating progress towards these goals, reviewing results of evaluation with subo...

22h ago

Go to Apply

Branded Service Technician Pleasant

ELECTROLUX HOME PRODUCTS INC • Kenosha, WI • 22h ago

Management & Administrative

JOB REQUIREMENTS: Help make our customers happy today and their experiences better tomorrow. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our pe...

22h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.