Senior Inside Sales Representative

Generac Power Systems • Waukesha, WI • 3d ago

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

The Senior Inside Sales Representative is responsible for taking a consultative approach to sales to develop accounts and manage a sales territory through cold calling and relationship building. The focus is to grow a portfolio of repeat customers across the United States and providing exceptional customer service. The Senior Inside Sales Representative also contributes to the effectiveness of the overall team by seeking efficiencies, creating new reports or standardized outputs to improve business processes, providing mentoring to newer team members, and serving on rotational assignments to assist other aspects of the business.

MINIMUM QUALIFICATIONS:

Associate's degree in business or equivalent work experience

2 years of relevant sales experience

Valid Driver License and ability to travel occasionally

PREFERRED QUALIFICATIONS:

Bachelor's degree

Previous experience using SAP or equivalent ERP

Experience with streamlining work processes

Experience with reporting software/tools

ESSENTIAL DUTIES:

55%

Develop and retain relationships with distributor network and customers by offering various levels of support throughout the sales process;

Lead and drive administrative and operational sales functions including developing quotes and proposals if appropriate

Provide customers with product details - features, benefits, competitive comparison

Assist distributors with various product related inquiries using in-depth product knowledge

Assist with the promotion of new product launches

Proactively seek new business opportunities in the market

Utilize consultative sales skills to cross-sell complex products to exceed distributors' needs

Process customer orders as assigned with a focus on accuracy of information and providing order updates through delivery

15%

Resolve issues and technical questions from customers and distributors;

Act as first point of contact for technical questions and technical documentation requests

10%

Monitor business activity and pipeline information within a CRM or other system, including running reports and monitoring project status

Create new reports or standardized outputs to improve business processes

10%

Review and facilitate discount requests (e.g., smart pricing discounts and quarterly promotions)

Onboarding of new partners and participation in channel programs including introducing customers to the Generac program and training them to use Generac web portals, review resources and tools available for partners to assist in their success, and promoting channel programs and benefits of participating in these programs.

Other Duties as assigned and the following:

Deliver sales presentations, product updates, marketing information, training sessions, and various notifications to customers within the distribution network

Act as SAP Super User within functional area as assigned

Provide mentoring to newer team members

Serve on rotational assignments to assist other aspects of the business

KNOWLEDGE, SKILLS AND ABILITIES:

Excellent customer service skills;

Excellent written and oral communication skills;

Effective presentation skills;

Strong problem-solving skills; ability to work independently;

Ability to make decisions in the best interest of the customer and the company;

Ability to multi-task and prioritize activities according to importance and urgency;

Ability to take initiative and work proactively;

Ability to react well under pressure;

Ability to perform and comprehend basic business and financial calculations;

Demonstrated accuracy and thoroughness.

Working proficiency in Microsoft Office: Word, Excel, Power Point and Outlook;

Physical Demands : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

Our success is directly tied to our employees' professional growth and personal well-being, combined with strong families and communities. As an inclusive workplace, our employees embrace diversity, celebrate differences, and treat others with equality and respect.

As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac's success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people's lives and their own.

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