Customer Service Associate

Walgreens • Dixon, IL • 2d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1602657BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1275 N GALENA AVE,DIXON,IL,61021

Full District Office Address: 1275 N GALENA AVE,DIXON,IL,61021-01001-02591-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 02591-DIXON IL

Similar Jobs

Administrative Assistant - R09284-4121

INVENERGY LLC • Rock Falls, IL • 1w ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12687132 Invenergy drives innovation in energy. Powered by decades of entrepreneur...

1w ago

Go to Apply

Administrative Assistant

Invenergy • Rock Falls, IL • 2w ago

Management & Administrative

Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and sto...

2w ago

Go to Apply

Operational Excellence Manager

TreeHouse Foods, Inc. • Dixon, IL • 2w ago

Management & Administrative

Employee Type: Full time Location: IL Dixon Job Type: Supply Chain Continuous Improvement Job Posting Title: Operational Excellence Manager About Us : TreeHouse Foods (NYSE: THS) is a leading manufacturer of private labe...

2w ago

Go to Apply

Customer Service Representative

Help at Home • Dixon, IL • 3w ago

Management & Administrative

Help at Home is hiring! We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program - up to $10,000* in bonuses per year! Help at Home is the nation...

3w ago

Go to Apply

Business Unit Finance Manager

Republic Services • Rock Falls, IL • 1d ago

Finance & Accounting

POSITION SUMMARY: The Business Unit Finance Manager manages the accounting workflow and provides accounting direction and analytical support to division management. This position is responsible for the overall quality of...

1d ago

Go to Apply

Warehouse Team Member

Do it Best Corp. • Dixon, IL • 1d ago

Retail & Hospitality

Warehouse Team Member Do it Best is ready to help you build your full-time, long-term career in our Dixon, IL distribution center. We offer weekly pay, day shift (M-F), healthcare, quarterly bonus, generous company contr...

1d ago

Go to Apply

Painter - 3rd Shift

Astec Industries • Sterling, IL • 1w ago

Description BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative p...

1w ago

Go to Apply

CDL-A - Dedicated daytime truck driver

Schneider • Sterling, IL • 1w ago

Trucking & Construction

Dedicated daytime truck driver Average pay: $1,200-$1,470 weekly Home time: Weekly Experience: All CDL holders Overview Haul 100% no-touch freight with reefer and dry van trailers. 7-8 loads per week with 2-3 stop-offs p...

1w ago

Go to Apply

CDL-A - Dedicated daytime truck driver

Schneider • Dixon, IL • 1w ago

Trucking & Construction

1w ago

Go to Apply

Sales Representative

Performance Food Group • Sterling, IL • 2w ago

Sales & Marketing

119515BR Job Title: Sales Representative Location: CM Carroll, Iowa (2587) Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.