Market Operations Specialist - 36279_67206-4804

Commerce Bank • Wichita, KS • 17h ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13251511 About Working at Commerce

Building a career here is more than just steps on a ladder. It\'s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn\'t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you\'ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You\'ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn\'t come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let\'s talk.

Compensation Range

Hourly: \$20.90 - \$24.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to assist bankers and management with any operation situations and provide guidance on operational policies, procedures, and processes.

Essential Functions

Assist bankers and management with any operational situations and

provide guidance on operational policies, procedures, and processes

Develop basic understanding of where to go for answers and how best

to escalate situations

Visit assigned branches 2 - 3 times each week to complete a variety

of operational tasks

Perform cash drawer, vault, recycler/dispenser, and consigned items

audits at assigned branches.

Review EOA, Absence and VAC audits are completed correctly

Review all night drop and consigned item logs for completion

Verify the collection and proper completion of new accounts, CIP,

Beneficial Owners, and name change documentation

Review opening/closing procedures

Assists with SDB key audits, box drills, will searches, and audit

exception resolution

Educate bankers regarding any cash differences, balancing errors and

TCS errors

Facilitate operational huddles/ MOS Operational Overview Course and

training at the branch

Evaluate team members\' operational knowledge and regularly provide

feedback to leadership

Utilize rubric and compile monthly evaluations for branch management

Help rollout and support different initiatives, projects, and

changes to the branches

Recommend process improvements for the Market Operation Specialist

(MOS) program

Provide appropriate support for the Operational Centers of

Excellence

Perform other duties as assigned

Knowledge, Skills & Abilities Required

Ability to maintain a valid driver\'s license and meet Commerce

Bank\'s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements

Ability to travel to assigned branches and perform operational tasks

2-3 times a week

Basic understanding or ability to learn our Retail operation

policies, procedures, and systems

Ability to show empathy and connect quickly with team members

Demonstrate strong organizational and time management skills

Ability to maintain a high degree of confidentiality and

professionalism

Motivated and organized self-starter with strong attention to detail

and the ability to manage multiple priorities

Inquisitive, agile, and strong team player with excellent written,

verbal, and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an

optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Excel, Teams,

and OutlookEducation & Experience

High School diploma or equivalent combination of education and

experience required

2+ years Retail branch operations or related experience required

Audit experience preferred

For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you\'ll be asked to authorize our review of that record.

*\For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Market Operations Specialist job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that co

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