Regional Sales Specialist

Zimmer Biomet • Billings, MT • 5d ago

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

The Regional Sales Specialist is responsible for providing support to Field Sales and the Regional Sales Coordinator team ensuring the timely processing of orders and other case related requests, escalation of product availability challenges, and tracking of all case related deliveries.

How You'll Create Impact

Receive and process orders by phone, App, or e-mail within 4 hours of receipt

Assist Regional Sales Coordinator, within their assigned region, when the RSC(s) for that region is

unavailable

Assist the RSCs with scheduling loaners and coordinate surgery coverage, including field transfers and set extensions.

Support timely resolution of customer complaints, concerns, and inquiries.

Review cases per assigned region for accuracy and completeness. Document and communicate any errors.

Track shipped orders keeping field sales representatives informed regarding shipment status and resolve late shipments when requested.

Process proposals/quote requests from specific field sales, as requested.

Resolve routine customer complaints with order status, credit hold, and shipping problems, product upgrades or price adjustments, as required.

Advise Regulatory Affairs of priority complaints or those that involve regulatory agencies such as the FDA.

Perform duties in compliance with applicable FDA and state regulations as well as standards including, but not limited to, ISO 13485.

Ability to work overtime as required to complete assigned projects on time.

Other duties as assigned.

Non-Essential Responsibilities and Duties:

May on occasion assist with Field Inventory Audits

What Makes You Stand Out

For a Regional Sales Support position, a standout candidate blends technical knowledge, sales acumen, and customer-centric communication. This role is the bridge between the sales team, surgeons, hospitals, and internal operations-so the ability to operate in fast-paced, clinical environments is key.

Your Background

Associate Degree (A.A) or equivalent from two-year college or technical school, four-year degree preferred, or equivalent combination of education and/or experience. Previous experience at a medical device company preferred.

1+ years related sales support, customer service, customer facing experience and/or training preferred or relevant experience within the department.

Strong interpersonal skills, ability to influence others, organizational skills, and ability to handle increasing levels of responsibility.

Ability to define problems, collect data, establish facts, draw valid conclusions, and creative problem solve.

Ability to work effectively and efficiently in a team environment.

Experience with SAP (ERP system) preferred.

Travel Expectations

5% overnight travel potential not required.

EOE/M/F/Vet/Disability

Similar Jobs

Sales Specialist

Coca-Cola Bottling Company High Country • Billings, MT • 1d ago

Sales & Marketing

Sales Specialist Billings, MT ( http://maps.google.com/maps?q=1830+Harnish+Blvd+Billings+MT+USA+59101 ) Job Type Full-time Description Coca-Cola, with its many brands, has been recognized and enjoyed by people around the...

1d ago

Go to Apply

Outside Sales Representative

Coca-Cola Bottling Company High Country • Billings, MT • 1d ago

Sales & Marketing

Outside Sales Representative Billings, MT ( http://maps.google.com/maps?q=1830+Harnish+Blvd+Billings+MT+USA+59101 ) Job Type Full-time Description Coca-Cola, with its many brands, has been recognized and enjoyed by peopl...

1d ago

Go to Apply

Inside Sales

Winn-Marion Companies • Billings, MT • 4d ago

Sales & Marketing

Inside Sales Location: Billings, MT Job Id: 5163 of Openings: 1 Inside Sales ( Billings, MT ) Pay: $26-$34 per hour DOE Expiration Date of Job Posting: Continuous POSITION SUMMARY: The role of Inside Sales involves selli...

4d ago

Go to Apply

Outside Sales Position

Global Bolting Technologies, Inc. • Billings, MT • 4d ago

Sales & Marketing

Salary + Bonus on all Sales D.O.E.Outside Sales Rep for Global Bolting Technologies, Inc. will have a protected customer territory. This is an ESTABLISHED territory in Wyoming with long-term accounts already.Rep must tra...

4d ago

Go to Apply

SALES REPRESENTATIVE

DENNY MENHOLT • Billings, MT • 4d ago

Sales & Marketing

Join the leader in automotive sales in the Western United States. Denny Menholt Nissan is currently seeking Professional Sales Representatives. Our salespeople earn an excellent income and enjoy the benefits of working w...

4d ago

Go to Apply

Sales Outfitter Firearms

Cabela's • Billings, MT • 4d ago

Sales & Marketing

POSITION SUMMARY: The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various sellin...

4d ago

Go to Apply

Entry Level Sales

TDS Telecommunications Corporation • Billings, MT • 1w ago

Sales & Marketing

Entry Level SalesJob LocationsUS-MT-BillingsJobHeaderField">IDJobHeaderData">2025-24710JobHeaderField">CompanyJobHeaderData">TDS TelecomOverviewAt TDS Telecom, connecting people is at the heart of everything...

1w ago

Go to Apply

Growth Marketing Intern

Renaissance • Billings, MT • 2w ago

Sales & Marketing

When you join Renaissance®, you join a global leader in pre-K-12 education technology. Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what...

2w ago

Go to Apply

RVP, Sales

Cornerstone onDemand • Billings, MT • 2w ago

Sales & Marketing

Regional Vice President, Enterprise Sales The Regional Vice President of Direct Sales will be a key driver of our growth strategy, leading a high-performing team of Regional Sales Managers focused on acquiring new busine...

2w ago

Go to Apply

Account Executive

Tyler Technologies Inc. • Billings, MT • 2w ago

Sales & Marketing

Account ExecutiveApply OnlineWould you like to drive revenue and make an impact to the bottom line?Do you have experience selling software solutions to public sector agencies? Tyler Technologies is looking for an Account...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.