Customer Service Associate

Walgreens • Gurnee, IL • 12h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1599985BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 4830 GRAND AVE,GURNEE,IL,60031

Full District Office Address: 4830 GRAND AVE,GURNEE,IL,60031-02618-05056-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 05056-GURNEE IL

Similar Jobs

Product Marketing Manager

ULINE INC • Pleasant Prairie, WI • 11h ago

Management & Administrative

JOB REQUIREMENTS: Product Marketing Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uline\'s Creative department is a powerhouse of over 170 team members who execute our visuals on tight dea...

11h ago

Go to Apply

Associate Product Manager

ULINE INC • Pleasant Prairie, WI • 12h ago

Management & Administrative

JOB REQUIREMENTS: Associate Product Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 We\'re passionate about our products because our customers rely on them to run their businesses. Manage yo...

12h ago

Go to Apply

Sales Manager

Kubota Engine America • Lincolnshire, IL • 12h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12703272 Kubota Engine America JOB TITLE: Sales Manager DEPARTMENT: Sal...

12h ago

Go to Apply

Associate Category Manager

ULINE INC • Pleasant Prairie, WI • 12h ago

Management & Administrative

JOB REQUIREMENTS: Associate Category Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you an emerging leader with an eye for market trends? As an Associate Category Manager at Uline, you\...

12h ago

Go to Apply

Sales Manager

Insight Global • Lincolnshire, IL • 12h ago

Management & Administrative

Job Description This market leader company in machinery and systems for the coffee and food industry is looking for a Sales Manager to support their Midwest market. The Sales Manager will be managing & prospecting...

12h ago

Go to Apply

Category Manager

ULINE INC • Pleasant Prairie, WI • 12h ago

Management & Administrative

JOB REQUIREMENTS: Category Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you a strategic product leader ready to drive business growth? As a Category Manager at Uline, you\'ll shape pr...

12h ago

Go to Apply

Customer Service Associate

Walgreens • Round Lake Beach, IL • 12h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

12h ago

Go to Apply

Operations Logistics Support - Pleasant Prairie, WI

ManpowerGroup • Pleasant Prairie, WI • 12h ago

Management & Administrative

Our client is seeking a highly motivated Operations Logistics Specialist to join our team in Pleasant Prairie, WI. In this role, you will play a critical part in supporting vaccine order operations across the U.S., ensu...

12h ago

Go to Apply

Warehouse Cycle Counter Forklift Inventory Clerk

Ryder System • Pleasant Prairie, WI • 12h ago

Management & Administrative

Position Description Ryder is immediately hiring a Permanent Full Time Cycle Counter Inventory Clerk in Pleasant Prairie, WI Warehouse Positions Pay Weekly Hourly Pay $20.00 per hour Additional Pay: $.75 per hou...

12h ago

Go to Apply

Senior Administrative Assistant

Kelly Services • North Chicago, IL • 1d ago

Management & Administrative

Job searching is a lot better with someone in your corner. Hi-enter us, and this job! Kelly® Professional & Industrial is seeking a Senior Administrative Assistant to work at a premier organization in North Chicag...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.