Marketing Communications Quality Assurance
Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of remote work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.
The Marketing Communications Quality Assurance role is responsible for ensuring quality standards for Email, SMS and digital campaigns. This role involves collaborating with marketing teams to establish quality standards, reviewing marketing materials to standards, collecting feedback and sharing feedback with marketing teams. This role is ideal for a detail-oriented individual with a passion for marketing who is dedicated to maintaining and enhancing the quality and integrity of marketing initiatives.
How You Will Make an Impact
Primary duties may include, but are not limited to:
Work with marketing partners to establish quality standards. Ensure all marketing activities comply with industry regulations and internal policies.
Document and implement quality standards and processes for marketing materials.
Use web tools to ensure marketing materials meeting 508 accessibility standards.
Review marketing grids to ensure materials are versioned properly by state and brand.
Click links to ensure routing to correct destination and dial toll free phone numbers to ensure proper voice message is received.
Review inbox proofs and ensure the materials match the intended design.
Collect feedback and provide recommendations to marketing teams.
Analyze quality assurance data and trends to identify areas for improvement.
Offer insights and recommendations for optimizing marketing strategies based on quality assessments.
Identify opportunities for process improvements to enhance marketing effectiveness and efficiency.
Minimum Requirements
Requires a BS/BA degree in related field and a minimum of 3 years' experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences
Proven experience in quality assurance within marketing or related field.
Strong attention to detail and a meticulous approach to reviewing content.
Excellent organizational and communication skills.
Ability to work under pressure and manage multiple projects simultaneously.
Familiarity with marketing software and tools, and a good understanding of brand management.
For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $67,496 to $110,448
Locations: California; Illinois, New York
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .
The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
