Parts Specialist

Aston Carter • Davenport, IA • 5h ago

Seeking a Parts Specialist in the Davenport Area!!

Job Description

This position is responsible for processing customer parts orders, status requests, and miscellaneous requests via email, phone, and SAP. The role demands absolute commitment to customer satisfaction through timely responses, attention to detail, and assurance of quality, on-time spare parts delivery.

Responsibilities

Manage parts orders, quotations, status requests, returns, and other miscellaneous requests from customers.

Investigate and develop resolutions to problems that may occur with orders and shipments.

Work in conjunction with other departments to develop cost-effective methods to reduce cycle times and ensure best-in-class service to our customers.

Assist with follow-ups on past due payments, collection activities, etc., when required.

Supervise overall activities of the department to produce products to established quality standards and processes.

Use current data collection processes to gather information for root cause analysis.

Understand design concepts and theories of operation of various product lines and variables introduced by product variations, collation, and transfer systems.

Coordinate final inspections and analyze assembly problems to determine the course of action.

Essential Skills

Proficient in Microsoft Office Suite

SAP experience

Parts inventory management

Fulfillment and order entry

Data entry and support

Excellent oral and written communication skills

Exceptional phone etiquette

Demonstrated problem-solving skills

Organizational skills to prioritize tasks and follow-up quickly

Skills & Qualifications

Associate's degree preferred

Three years of previous experience in a related field preferred

Exposure to SolidWorks, EPDM, ACAD, SAP, IES, and Microsoft Office preferred

Lean/Continuous Improvement experience preferred

Manufacturing or retail sales experience would be beneficial

Pay and Benefits

The pay range for this position is $26.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision- Critical Illness, Accident, and Hospital- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available- Life Insurance (Voluntary Life & AD&D for the employee and dependents)- Short and long-term disability- Health Spending Account (HSA)- Transportation benefits- Employee Assistance Program- Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Davenport,IA.

Application Deadline

This position is anticipated to close on May 9, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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