RESTAURANT CREW MEMBER

Indus Hospitality Group • Hornell, NY • 9h ago

Hornell, NY (http://maps.google.com/maps?q=1050+State+Rt+36+Hornell+NY+USA+14843)

Description

Reports To:Restaurant Manager

Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.

Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.

Overview

A Restaurant Team Member is generally responsible for preparing food and beverages according to Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

Follow Brand standards, recipes, and systems

Follow food safety standards

Prepare food and beverages

Assemble and package orders and serve to guests

Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

Maintain a clean and organized workstation

Clean equipment and guest areas

Stocking items such as cups, lids, etc at workstation

Take orders at the Drive Thru or Front Counter POS and handle payments (when applicable)

Follow and achieve speed of service standards

Serve and communicate with guests

Maintain a guest focused culture in the restaurant

Communicate effectively with managers and coworkers

Organize and maintain stock room and refrigerated areas

Requirements

Education/Experience:

None

Key Competencies

Works well with others in a fast-paced team environment

On time, demonstrates honesty and a positive attitude

Willingness to learn and adapt to change

Guest focused

Physical Demands/Working Conditions:

Standing on feet

Repetitive motion including bending, stooping, and reaching

Lifting objects including boxes, ice, and product up to 20lbs (if applicable)

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