Job Description
Hybrid : This role is categorized as hybrid. This means the successful candidate is expected to report to Detroit Renaissance Center, Detroit MI - three times per week, at minimum or other frequency dictated by the business.
RTP Transformation - Business Analyst
Global Business Solutions - Transformation Overview
GBS Transformation is focused on driving a disruptive shift in strategy, structure, systems, processes and technology across the GM enterprise. We strive to be global strategic business partners delivering world class transformational solutions. GBS operates as a global organization supporting various GM functions including Finance, Controllership, Purchasing, HR, Manufacturing, Sales and a growing list of new business partnerships.
Team Overview
This role is within the RTP (Request-to-Pay) Transformation team and will report to the respective RTP Transformation Team Lead. The Request-to-Pay process goes from material/services request order to purchase order creation to invoicing processes to payments. Our internal customers are spread across GM's Corporate Staff's, Manufacturing sites and Regional organizations. Externally our customers are primarily GM Suppliers. Most of our services are provided to Purchasing, Indirect Materials Management and Accounts Payable functions. We are striving to enable our customers to run their business operations successfully using optimized and high performing business processes and systems (primarily SAP ECC, S4, Central Procurement, SRM, SAP-Sourcing, Ariba Guided Buying, Ariba Sourcing, Ariba Contract Management, Signavio).
Position Overview
The RTP Transformation Team represents GM's business interests while working collaboratively with IT & business counterparts, thereby ensuring that the SAP solution meets operational business requirements and needs, whilst minimizing system customization.
On the GBS Transformation side we are following a tailored Project Management Methodology (BOP "Bill of Process") which takes our projects from Discovery thru Execution to Implementation. The Execution Phase follows Agile or Hybrid Agile/Waterfall application development processes.
We are looking for a versatile and agile individual who is a quick learner and will actively support our Sustain and Application Development activities.
We are looking for a team member with a solid SAP background (ideally in the Procure to Pay and/or Materials Management space), experience in Business Process Mapping and Project Management.
It is critical for the new RTP-Business Analyst to have excellent communication, language (English - written and oral) and interpersonal skills (specifically cognitive and compassionate empathy). Native Spanish and/or Portuguese language skills a plus. The new RTP-Business Analyst must be outspoken to boldly express their opinions and ideas.
Our work requires a high level of agility, attention to detail, passion for working with complex spreadsheets and large amounts of data, team orientation, willingness and ability to learn new things, initiative and customer centricity.
Responsibilities:
Creation of deliverables in support of the BOP process as well as the IT development process (e.g. Features,User Stories etc.)
Business process mapping (creation of business process flow diagrams) in Signavio and Visio
Participation in User Acceptance Testing
Creation of Training Materials
Assisting internal RTP PMO (Project Management) activities
Maintenance and enhancements of RTP MS-Sharepoint sites
In this role you will:
Support our lead subject matter experts during the application development process by participating in requirements gathering workshops and help Business Process Flows in Signavio
Support our PMO deliverables
Help create end user training material
Support Data Governance activities
Plan and execute User Acceptance Testing (UAT) of new or modified system functionality
Effectively communicate system issues, progress reports, proposals, recommendations and enhancements to leadership, team members and business partners timely & clearly.
Collaborate globally, cross-functionally, and with various levels within the organization.
Act as an ambassador of the GBS Transformation & Customer Centricity culture - provide outstanding customer service & constantly strive to improve our NPS (Net Promotor Score)
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
Additional Job Description
Required Qualifications:
Bachelor's Degree (computer science/business administration with SAP ERP emphasis) or equivalent combination of education and experience.
2+ years with SAP deployment or SAP end user support
Project Management experience
Experience (beyond end user level) in SAP SRM (Shopping Carts/Contracts) Ariba Guided Buying, SAP Sourcing (Projects & Online RFQs) or Ariba Sourcing
SAP Inventory and Indirect Materials Management (MRP), or SAP Purchasing (Direct/Indirect)
· Experience in planning and executing Business Process Blueprinting sessions
Experience in Business Process Flow diagramming
Experience in User Acceptance Testing (UAT) cycles
Project Management experience
Experience with SharePoint, MS Project, and MS Visio
Experience with MS Office Suite (Word, Excel and PowerPoint)
Must be willing to travel 10% Domestic + International
Preferred Qualifications:
Ability to quickly and effectively understand & learn new processes (Learn on the fly)
Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Passionate about providing excellent customer service
Cognitive and compassionate empathetic skills
Outspoken
Demonstrated commitment to teamwork and partnerships
Ability to act with urgency and under stress
Ability to work independently and as part of a team
Basic understanding of Agile Principles in Application Development
Fluent in Spanish and/or Portuguese spoken and written
Experience with Signavio and MS Access
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
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About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
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