Executive Briefing Manager,

Robert Half • San Jose, CA • 1d ago

Description We are looking for an experienced Executive Briefing Manager to design and deliver exceptional customer experiences for a leading brand. In this role, you will collaborate closely with account teams to craft tailored briefings that align with client business priorities and strategic goals. This is a long-term contract position based in San Jose, California.

Responsibilities:

Develop compelling briefing agendas and content by aligning customer business needs with sales strategies, account plans, and product knowledge.

Facilitate kick-off and preparation meetings with account teams and discussion leaders to ensure effective information exchange and alignment on messaging.

Actively support briefing sessions on the day of the event, partnering with account teams to lead discussions and deliver impactful experiences.

Conduct post-briefing evaluations, summarizing insights and actionable follow-up steps while identifying opportunities for improvement.

Maintain consistent communication with account teams to measure briefing outcomes and track success metrics.

Recommend and assign speakers based on their expertise, presentation style, and relevance to the topic at hand.

Address and resolve any on-site challenges to ensure seamless execution of briefings.

Identify and implement process improvements, contributing to the enhancement of program offerings and overall customer satisfaction. Requirements - At least 5 years of experience in a customer-facing role.

Strong presentation and storytelling skills, with prior experience in booth or tradeshow settings.

Demonstrated ability to negotiate and influence to create impactful customer experiences.

Hands-on experience with in-person and hybrid executive briefings or events.

Familiarity with conference room software and marketing tools.

Strategic mindset with adaptability to propose creative solutions as needed.

In-depth understanding of sales and customer success processes and challenges.

Commitment to delivering exceptional customer and stakeholder satisfaction, going above and beyond to ensure a positive experience. Innovation starts with people.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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