Key Account Manager - Enterprise

Genetec • Los Angeles, CA • 6d ago

Your team's dynamic:

Are you looking to being part of a company where you will be at the helm of your own career? At Genetec you will be encouraged to ask questions, share your ideas and to be independent. We believe that everyone's voice deserves to be heard and we want you to learn and to grow within your role to maximize your potential. Our family, of over 2000 people globally, is made up of diverse individuals who are passionate about technology and are quick to try new ideas, even if it means risking failure.

Is being part of an inclusive, equal opportunity employer important to you? It is for us! Most of all, we are all proud to say that we have the privilege to work with some of the coolest, smartest and nicest people we know - each other!

What your day will look like:

Develop a deep understanding of the customer's risk landscape

Streamline and accelerate processes in the commercial and support delivery process

Find opportunities to align Genetec's solutions portfolio to the customer's operational goals and assist the customer with their technology roadmap

Be an agent of change, ensuring our partners and customers successfully adopt technology and adapt their processes to achieve their strategic outcomes

Develop and maintain relationship with key end user, technology partner, and channel partner stakeholders

Develop and maintain a complete account plan in the CRM, including opportunities, account map, and forecast

Develop, track, and close new opportunities

Coordinate and lead QBRs with the key stakeholders from the end user and Genetec account team

Provide customer demonstrations & presentations

Be the advocate for your customers inside Genetec and escalate issues as needed

Acquire & maintain adequate knowledge of product, services, market, and competition

Attend industry trade shows

Foster a collaborative relationship with colleagues

Work with vertical offerings manager in developing new offerings and identifying strategies to grow vertical

Work with industry marketing and digital content creation to create content and narratives for the vertical

Work with the events team to create industry-specific dashboards, workflows, and SOPs for the vertical

Provide commercial subject matter expertise in the vertical, leading the education and commercial strategy

Collaborate, mentor, and coach territory Account Executives in developing the vertical, and assist them in large proposals and presentations as needed

More about you:

Strong technical proficiency and understanding of system administration role

Good understanding of security operations

Experience in the Utility and energy industry

Familiarity with NERC/CIP

Good grasp of enterprise risk management

Strong ability to collaborate with stakeholders and and create consensus across business units and regions

Broad experience in business operations and management priorities

Ability to convene and build consensus in a stakeholder group

Certifications on Genetec products (Security Center Enterprise, Mission Control, & Clear ID)

Ability to travel 60%+

Let's talk perks!

Attractive compensation package with 401K match

Training Tuition Reimbursement Program

Work-life balance with a flexible working schedule

Still not sure if you check every box, but think it's worth a shot? We love that enthusiasm!

Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Genetec

Go to Apply

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