Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
Responsible for applying machine learning and statical techniques to help solve complex Technical Operations challenges.
Technical Operations Division focuses on maintenance and overhaul of aircraft, aircraft safety, planning and scheduling aircraft maintenance, supply of necessary parts and tools, technical assistance, and strategic support.
The role is a part of the Technical Operations Performance and Analytics team within our Technical Operations group.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Collaborate with teams across the business to translate their needs or challenges into machine learning or statistical problems.
Build predictive forecasting systems to model future performance on known change.
Support the development of data products through exploratory data analysis, feature engineering, and model building.
Explore and create new datasets, identify key features, and identify new ones to be used in modeling. Datasets includes subject areas such as maintenance discrepancies, production bill of work, airline flight schedules, parts and tooling inventory, aircraft out of service, productivity, etc.
Effectively communicate complex experiments, models, and analytics outputs with partners in simple and actionable way.
Able to communicate the analysis directly with leaders at the airports and within Technical Operations group. Analysis may include flight dispatch reliability, productive aircraft scheduling, execution of routine maintenance, operational performance, etc.
Design and manage feature-based datasets in Azure for streamline ML & AI.
Other duties as assigned.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
Master's/PhD degree or Bachelor's degree with 2+ years of equivalent practical experience in a quantitative discipline (e.g., Computer Science, Data Science, Applied Mathematics, Statistics, Operations Research, Engineering, etc.)
Experience with at least one programming language (e.g., Python, R, Java), software engineering best practices (including testing and version control), and machine learning libraries
Practical experience with data extraction, cleaning, and analysis
Deep knowledge of statistical and machine learning techniques
Ability to successfully complete technical interviews and take-home test in areas of statistics, machine learning, SQL, Python, PySpark, and MLOps.
Preferred Qualifications- Education & Prior Job Experience
Experience with SQL and data visualization
Practical experience designing, building and deploying machine learning models
Experience working in a consulting role
Domain knowledge in the airline industry is a plus
Familiarity with deep learning, natural language processing, computer vision, recommender systems, experimentation (e.g., A/B testing) is a plus
Experience in using cloud platforms and parallel processing is a plus
Experience applying various data science techniques such as: Forecasting, Recommendation Systems, A/B Testing, Logistics Optimization, Churn Analysis, Segmentation Analysis, and Deep Learning
Experience using Databricks, PySpark / Spark, Snowflake, dbt, Azure Cloud
Skills, Licenses & Certifications
Demonstrated aptitude for logical analysis, problem identification, and problem solving
Ability to view data from different angles to employ feature engineering techniques to better represent models
Ability to work on a diverse team or with a diverse range of coworkers
Ability to solve complex problems and puzzles in a constrained and dynamic environment
Ability to leverage understanding of the airline business and commercial goals to drive results and innovative solutions
Ability to be adaptive to new ideas and business processes in an ever-changing marketplace
Ability to challenge self and team to develop future-oriented network strategies
Ability to communicate and collaborate, work with cross-functional groups to drive outcomes which benefit the entire airline
Excellent interpersonal and communication skills with technical and non-technical audiences
Skilled at sharing knowledge to develop the expertise of the team as a whole
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
