Tier II Desktop Support

SAIC • Germantown, MD • 1w ago

Description

SAIC is hiring for a Tier II Desktop Support Specialist to support their federal client in Germantown, MD.

Responsibilities/ Skills:

Identify, prioritize and resolve reported problems including data, account administration, desktop hardware/software, including application issues.

Research, resolve, and respond to end-user issues/problems received via email, telephone, or escalations, and provide support on desktop systems.

Document, maintain, upgrade and replace hardware and software systems.

Maintain, analyze, troubleshoot and repairs computer systems, hardware and peripherals.

Provides end user training where required.

Ability to shift between projects/tasks to keep up with workload.

Strong communication/people skills

Highly self motivated and directed, with attention to detail.

Strong understanding of Windows operating systems and applications in a domain environment, including Windows 11 and Microsoft Office suites

Experience with desktop encryption methods

Working knowledge of virtualization technologies

Experience with desktop image management

Experience with anti-virus technologies and troubleshooting

Familiarity with IOS, and Android mobile operating systems

Basic understanding of TCP/IP, DNS, DHCP, and VPN configurations

Ability to effectively configure, support and troubleshoot connection settings for Microsoft Outlook users in an Exchange environment

Peripherals setup & support such as printers, scanners, etc.

Other duties as assigned

Qualifications

TYPICAL EDUCATION AND EXPERIENCE:

Bachelors and two (2) years or more experience; Masters and 0 years related experience. Or will accept additional years experience in lieu of degree.

Must be a US Citizen and must be able to obtain and DOE level Q clearance.

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2504832

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

SAIC

Go to Apply

Share this job

Similar Jobs

Information Technology Specialist (INFOSEC)

Customs and Border Protection • Ashburn, VA • 3h ago

IT & Engineering

Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services in Ashburn, VA. Responsibilities This...

3h ago

Go to Apply

Website Content Manager/Communications Manager

BAE Systems • Sterling, VA • 4h ago

Management & Administrative

Job Description Innovative, Bold, Dedicated! Are you ready to join a team that exhibits all of these qualities and more? Come build your career with BAE Systems with the Intelligence & Security (I&S) Sector wh...

4h ago

Go to Apply

System Administrators (multiple levels)

BAE Systems • Sterling, VA • 4h ago

IT & Engineering

4h ago

Go to Apply

Warehouse Logistician

Competitive Range Solutions, LLC • Ashburn, VA • 4h ago

Manufacturing & Warehouse

Job Description: Competitive Range works in partnership with the government to plan and deploy complex, IT-enabled and mission essential capabilities. It is our goal at Competitive Range to help you develop and expand...

4h ago

Go to Apply

-- Finance/Accounting/Control Analyst- Junior TO SME HIRING NOW

CACI International • Herndon, VA • 4h ago

Finance & Accounting

-- Finance/Accounting/Control Analyst- Junior TO SME HIRING NOW Job Category: Finance and Accounting Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Perce...

4h ago

Go to Apply

Executive Assistant

Robert Half • Herndon, VA • 4h ago

Description If you are professional and highly skilled, there is an opening for an Executive Assistant that might be the perfect job for you! This Executive Assistant position is for someone who can maintain various a...

4h ago

Go to Apply

Physical Therapist- Home Health Visits

BAYADA Home Health Care • Gaithersburg, MD • 4h ago

Hospital & Medical

BAYADA Home Health Care is currently seeking an experienced Physical Therapist, PT, for a part time opportunity performing home health visits for our office located in Gaithersburg, MD. This office services adu...

4h ago

Go to Apply

Development Program Manager (Regional Design and Construction Delivery: Data Center Security, Controls, and Network Infrastructure)

Quality Technology Services, LLC • Ashburn, VA • 19h ago

Trucking & Construction

Learn what makes QTS a unique place to grow your career! ( https://vimeo.com/727409140/ff26de87d4 ) The Development Program Manager (Regional Design and Construction Delivery: Data Center Security, Controls, and Netwo...

19h ago

Go to Apply

Staff Accountant

Robert Half • Sterling, VA • 22h ago

Finance & Accounting

Description My client in Loudon County, VA, a well-respected, well-established, and growing ($2B+ in revenue) construction company, is looking for a detail-oriented project accountant to join their team. This role foc...

22h ago

Go to Apply

Operations Manager

CVS Health • Ashburn, VA • 1d ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions com...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.