Sales and Service Specialist - R3067-6334

Blue Cross of Idaho • Meridian, ID • 2w ago

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2361250 Our Sales and Service Specialists provide support to brokers on individual and government lines. They also support brokers and internal partners with sales processes, systems, and tools, while performing direct sales activities within line(s) of business.

This position has flexibility as a hybrid work location (3 days in office, 2 days work from home), and requires a local presence in the assigned Idaho territory. The Specialist can be based in these Idaho cities: Coeur d\'Alene, Idaho Falls, Meridian, or Twin Falls. #LI-Hybrid

Required License: State of Idaho Resident License or must obtain within 120 day of hire

Required Travel: May occasionally travel, and/or attend offsite events during and outside of standard work hours

Required Experience: 5/+ years health industry, marketing, sales, communications, product/program development, or related experience. Experience should span:

Strong verbal/written communication skills

Strong Customer Service skills; familiarity and comfort level

working phone queues or call center is helpful in this role

Familiarity with CRM tools, such as Salesforce is ideal

Previous Blues or other insurance-related experience is ideal

Your day may look like:

Provides support to brokers on individual and government lines or

other filed product lines, including enrollment, eligibility inquiries, direct sales or renewals.

Supports brokers and internal partners in administrative areas such

as order processing, sales quotes, sales information management, and product training.

Responsible for case-specific sales support processes. Interacts

with internal teams in coordinating renewals/retention, provides support in resolving daily service issues, and refers sales leads to brokers.

Provides product education through various means including

compliance and regulatory requirements and updates related to the product.

May support content creation and deliver presentations to brokers

and internal partners.

Performs direct sales activities to sell or renew contracts to

increase membership.

As of the date of this posting, a good faith estimate of the current pay range is: \$58,727 - \$82,219. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, internal equity, geography, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer.

We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program.

We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.

Reasonable accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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