Shift Supervisor Trainee

CVS Health • Easthampton, MA • 2w ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

Management

Work effectively with store management and store crews

Supervise the store's crew through assigning, directing and following up of all activities

Effectively communicate information both to and from store management and crews 2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture. (Greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications

Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Part time

Pay Range

The typical pay range for this role is:

$16.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/14/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Similar Jobs

Customer Service Associate

Berkshire Bank • Ludlow, MA • 23min ago

Management & Administrative

Division: Retail Banking Department: Various Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 4 Salary Range: $17.00 - $26.55 Actual compensation within the pay range will be dec...

23min ago

Go to Apply

Flex Staff Construction Inspection Specialist - Mid

CDM Smith • Springfield, MA • 15h ago

Trucking & Construction

41485BR Requisition ID: 41485BR Business Unit: FSU Job Description: Given the nature of the project based Flexible Work, our staff must quickly assimilate and develop understanding of services needed, and go...

15h ago

Go to Apply

Medical Assistant

Baystate Health • Springfield, MA • 18h ago

Hospital & Medical

NOW HIRING NON-REGISTERED or NON-CERTIFIED MEDICAL ASSISTANTS!!! Sign On Bonus Eligible for Certified/Registered Medical Assistants!! Baystate Health, a nationally recognized leader in healthcare quality and safety,...

18h ago

Go to Apply

Nursing Assistant II

State of Massachusetts • Westfield, MA • 18h ago

Hospital & Medical

Western MA Hospital (WMH) operated by the Massachusetts Department of Public Health (DPH), is seeking caring, dynamic and attentive applicants to provide an exceptional patient care experience that promotes healing and...

18h ago

Go to Apply

Machine Operator

Aerotek • Holyoke, MA • 1d ago

Manufacturing & Warehouse

Job Description In this role, you will be trained by our team to ensure you are set up for success. Daily tasks can include gathering and moving materials to and from the production line, gathering finished products a...

1d ago

Go to Apply

Machine Operator

Aerotek • Holyoke, MA • 1d ago

Manufacturing & Warehouse

1d ago

Go to Apply

Operator

Aerotek • Easthampton, MA • 1d ago

Job Description We are currently hiring general production workers for our overnight shift. We are seeking individuals who are passionate about working in a manufacturing environment and looking to bring their skills...

1d ago

Go to Apply

Assembler

Aerotek • Holyoke, MA • 1d ago

Manufacturing & Warehouse

Assembler Job Description In this role, assemblers will work off a material list to gather the correct materials, use blueprints and assembly drawings to correctly put together products, pick and pack supplies, and...

1d ago

Go to Apply

Operator

Aerotek • Easthampton, MA • 1d ago

1d ago

Go to Apply

Machine Operator

Aerotek • Holyoke, MA • 1d ago

Manufacturing & Warehouse

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.