Job Description
Workplace Classification:
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to their primary work location three times per week, at minimum, or other frequency dictated by the business.
The Role:
We are seeking an experienced WMS Senior Systems Configurator (Infor WMS Preferred) to lead the design, implementation, and support of warehouse management solutions within a fast-paced environment. This role requires a deep understanding of warehouse operations and extensive experience in configuring and troubleshooting Infor WMS systems to meet complex business needs.
Responsibilities include collaborating with cross-functional teams to analyze requirements, design solutions, execute testing, and provide post-deployment support. The ideal candidate will possess strong technical and communication skills, advanced SQL expertise, and a commitment to delivering high-quality, efficient, and scalable solutions. Additionally, mentoring junior team members and ensuring system alignment with organizational goals are key aspects of this role.
What You'll Do (Responsibilities):
Possess a thorough understanding of the 4 walls of a warehouse and all the operational processes.
Participate in the full lifecycle of Infor implementation and support projects, including information gathering, analysis, design, implementation, testing, and go-live processes as part of the GM Infor deployment team.
Design and configure efficient Infor WMS solutions based on detailed requirements and system specifications.
Demonstrate technical writing proficiency for system design specifications and user documentation of software systems.
Collaborate with business teams to gather and understand issues/problems, recommending effective solutions.
Develop and execute unit test plans, and assist in QA and UAT testing of the developed solution.
Support business and IT partners with Infor WMS related inquiries.
Deploy solutions into production following successful QA and UAT testing.
Provide post Go Live Support after deploying the solution into production.
Actively engage in the identification / remediation of software issues related to code or solutions quality, security, and/or pattern/frameworks and software usability or end user related issues:
Address any defects raised quickly with the intent of minimizing any impact to business.
Provide support and take lead in resolving any high priority tickets.
Have strong knowledge of maintaining and debugging live software systems. Analyze and understand the logs. Dedicatedly engage in the remediation of software issues related to code/solutions quality and/or security.
Diagnose server and network related issues that could impact production.
Ensure high service delivery performance.
Support integrating software with existing software/systems.
Collaborate with architects and data scientists to ensure alignment with design patterns and frameworks.
Manage Infor WMS environments, including application installation and patching.
Mentor software configurators and review their work.
Additional Job Description
What You'll Need (Required Qualifications):
Bachelor's degree required
5+ years of direct experience and knowledge of WMS (Infor WMS or equivalent) implementations, troubleshooting and support
Proficiency in applying base WMS functionality and configurations to meet client/business needs
Expertise in researching and recommending custom designs to resolve business challenges
Knowledge and experience with configuration of highly complex COTS application
Ability to interpret business requirements into application configuration tasks
Research and recommend custom design to resolve client/business issues/problems
Strong SQL Server and SQL language knowledge
People Skills:
Great communication skills (oral and written) and ability to work independently or in group settings as needed
Great attitude and commitment to get the job done
What Will Give You A Competitive Edge (Preferred Qualifications):
Experience with additional INFOR solutions, such as INFOR SCE, OS, and BIRT reporting tools
Strong technical and non-technical presentation skills, with the ability to communicate complex topics to non-technical audiences
Ability to work effectively across business and IT functions
Familiarity with relational database concepts and Unix
Preferred experience with Agile, Scrum, iterative, or waterfall development methodologies
Understanding of end-user devices and their configurations, including printers
Experience in creating and supporting labels and reports
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
-This job may be eligible for relocation benefits.
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About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.?
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
